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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

June 17, 2021

When I come in to get my car serviced Edwards Chevrolet the friendly faces an outstanding job that they do. for servicing my car cannot compare to me taking it somewhere else knowing that my car is taken c More

by anniemking3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 16, 2021

Great experience. Only negative was the wait time to complete paperwork. Friendly staff, relaxed atmosphere. I appreciated the ability to talk price prior to handing over my personal information. More

by CLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Markezz stevens, Robert Purdy
Jun 22, 2021 -

Serra Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Birmingham Team

June 10, 2021

This service center is bottom tier at best! They need to have a better check and balance of the work the technicians do. On multiple occasions things have been left undone or unfinished on my vehicle. They More

by jrayford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bradford
Jun 11, 2021 -

Serra Chevrolet responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Serra Chevrolet Birmingham Team

June 09, 2021

Great place to buy a car.Got a great deal.Super nice salesman.Went beyond to help get my deal on car.Great to shop. More

by amills57.am
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Purdy
Jun 14, 2021 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

June 08, 2021

Great experience. Easy, fast. They quickly assessed my needs. Once I confirmed my interest in the Regal, approval for financing was quickly secured. Great job. More

by clemstar53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Jun 11, 2021 -

Serra Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Serra Chevrolet Birmingham Team

June 05, 2021

The staff was very helpful and friendly. The process was kinded fast. Good knowledge of the vehicle. My husband and I, brought a 2021 Chevy Blazer we are very please with are purchase. Thank You Wesley's 😊 More

by madedr5565
Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Purdy
Jun 09, 2021 -

Serra Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Serra Chevrolet Birmingham Team

June 05, 2021

They were very hard working and loyal to our family. They were trustworthy and respectful. My daughter is very happy with the car and we are very happy with the deal we got. We will be going back to the then More

by cj0669
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Edwards Markezz Stevens Robben Tindle
Jun 09, 2021 -

Serra Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Birmingham Team

June 03, 2021

The staff is very friendly . The customer service is great. They have nice cars to choose from. I definitely recommend to anyone looking for a car! More

by Chanelle Wynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bradford
Jun 08, 2021 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

June 03, 2021

Excellent, customer service personnel was super friendly and courteous, someone keep check with me every hour letting me know where they were with finishing my car!!!!!! I will definite bring my car for se More

by sylvialeeparker1956@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna , Robert Purdy, Payden Sewell
Jun 09, 2021 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

June 02, 2021

We worked with Mr. Clarence Feagin and he got us approved and setup in the same day! He was very informative and responsive. he got us the best deal. More

by lawren.rae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Feagin, Robert Purdy
Jun 07, 2021 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

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