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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

June 30, 2021

Everyone was very pleasant. They were very honest an professional. I would consider buying another one from here even though it was a long drive. More

by kkelley6159
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Jul 02, 2021 -

Serra Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Serra Chevrolet Birmingham Team

June 29, 2021

This dealership and all that I came in contact with went above and beyond all my expectations . I would recommend them to any and all of my friends and not be worried that the work that is performed would n More

by Ray Bischoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop Joshua and Hatfield
Jul 02, 2021 -

Serra Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

June 29, 2021

Clarence was a great salesman! Everyone at the dealership was so friendly. The experience was so comfortable and nice that I felt at home! Thanks guys! I Love my car! More

by VTANYA268
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Feagin
Jul 02, 2021 -

Serra Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Serra Chevrolet Birmingham Team

June 28, 2021

Easy to deal with!!! Done everything they said they would do!!! More

by JUSTINWILSON1123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickie Edwards , Robert Purdy
Jul 01, 2021 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

June 27, 2021

I love all the workers in the service department. Thanks More

by fcboone1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Serra Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 25, 2021

Very good. Gave me a ride to work and picked me back up in an appropriate timeframe. More

by THill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric , Roger Bradford
Jun 29, 2021 -

Serra Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Serra Chevrolet Birmingham Team

June 24, 2021

Great staff great service i would refer them to others. More

by carljr811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bradford
Jun 29, 2021 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 22, 2021

Everything went great. What a great experience and a great sales person and manager. Will be back again when I need a car or truck. More

by kevin.rodzinak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth jordan. Was awesome , Robert Purdy
Jun 25, 2021 -

Serra Chevrolet responded

Kevin, we love hearing about customers who have a great experience at Serra Chevrolet Birmingham and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Serra Chevrolet Birmingham Team

June 18, 2021

Spent $1900,...they kept my truck 2 weeks. It wasn't fixed so I had to take it back and they kept it another week. They wouldn't even help us with a replacement vehicle but they did tell me they were ge More

by Bridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Serra Chevrolet responded

Thank you for sharing this review regarding your experience with us, Bridget. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

June 17, 2021

It would be a big plus if you could Mail out more and better coupons. Shuttle service would be better if it went until closing. More

by wbmobear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

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