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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

July 16, 2021

Had my truck in service department for 2 weeks, truck still hasn't been repaired. Charged $600 for nothing. It was not a good experience. More

by wlhjr1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
Jul 19, 2021 -

Serra Chevrolet responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Serra Chevrolet Birmingham Team

July 15, 2021

The employees are so kind I was very comfortable while waiting for my car to serviced I appreciated the discount coupon that was given to me thank you More

by grannyvenora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Serra Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Serra Chevrolet Birmingham Team

July 15, 2021

I am a Repeat customer! Great service every single time! they work with you and get things approved! Very happy with this place each time. More

by angela.vaughn1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher R, Robert Purdy
Jul 20, 2021 -

Serra Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Serra Chevrolet Birmingham Team

July 09, 2021

Was not able to purchase a vehicle but my salesperson and staff was very helpful, courteous, and treated me with the upmost respect. Appreciated your time and patience. More

by ssparks5266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth
Jul 14, 2021 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

July 06, 2021

Serra Chevrolet is completely under rated. I dont understand why anyone would want to go anywhere else. They are unbelievably friendly and helpful! Choose Serra!!! More

by jsmith31083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Jul 09, 2021 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

July 05, 2021

No one answers the phone, despite repeated calls. Went in person, women working the service desk was rude. She refused to make me a service appointment for a factory recall. Wouldn't check on part availabili More

by chance7136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Serra Chevrolet responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience.

Jul 07, 2021 -

chance7136 responded

Feel free to check my Google review for further details

July 04, 2021

They were fantasticGreat sale and purchase Vicky Parker They were fantastic Great sale and purchase Vicky Parker was great More

by thorntonlinda7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

July 01, 2021

Everyone was very nice and they got me a good car even though I have bad credit. Cedric was very helpful and I had a good time talking with him. More

by lindaoglesby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

July 01, 2021

Good thanks helpful happy time talk nice person splint like More

by cismael33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viky, Robert Purdy
Jul 07, 2021 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

July 01, 2021

They treated me with welcome arms I felt so good I will be back im staying where I'm happy at..... More

by Meshia powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bradford
Jul 07, 2021 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

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