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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
September 02, 2021
Very professional and quick service, service writer was very knowledgeable of the services that needed doing. I would recommend this service department to all my friends and family. very knowledgeable of the services that needed doing. I would recommend this service department to all my friends and family. More
by Willie.Riley
Verified CustomerEmployees Worked With
August 28, 2021
Our transmission went out in Birmingham. We talked to other dealerships, and they said it would be weeks before we could get it fixed. Called Serra, and they had it fixed with a week and a half! Very ple other dealerships, and they said it would be weeks before we could get it fixed. Called Serra, and they had it fixed with a week and a half! Very pleased. More
by josh
Employees Worked With
August 27, 2021
Took a week for them to answer my call. At first they couldn’t find my car after a week it was there then after 2 weeks they didn’t know where my car key was. It’s was stressful waited two months just to couldn’t find my car after a week it was there then after 2 weeks they didn’t know where my car key was. It’s was stressful waited two months just to get my car fixed and a set price. Then when it was fixed the price went up $300. The only good thing I can say is that my car riding smoother than before. My car was also full of ants. More
by Tanikaf1999
August 26, 2021
My car had all this glue and scratches on it from the repair as well as my interior dirty. I feel that since u had it darn near 2 months the least u could have done was clean it up. repair as well as my interior dirty. I feel that since u had it darn near 2 months the least u could have done was clean it up. More
by Cmcweay
Employees Worked With
Roger Bradford
August 21, 2021
Started out fine. But service is slacked lately. Wanted a diagnostic for my car and they kept it for 2 days. Never did the diagnostic and I had to eventually get my car back because I had to get to work. And diagnostic for my car and they kept it for 2 days. Never did the diagnostic and I had to eventually get my car back because I had to get to work. And I didn't have any other transportation. More
by mablejohnson08
Employees Worked With
August 20, 2021
Great customer Clarence Fagan was a very helpful person for me he showed me everything about how my car work and he was very patient service for me he showed me everything about how my car work and he was very patient service More
by williams school
Employees Worked With
Other Employees :
Robert Purdy
August 18, 2021
We're very accommodating and helpful with making our purchase go as smooth as possible. Clarance our salesman was Top Notch! Very Nice experience l!!! purchase go as smooth as possible. Clarance our salesman was Top Notch! Very Nice experience l!!! More
by shelia.lee12112019
August 13, 2021
The customer service department especially Tessa is wonderful. She’s always very nice and cordial no matter what’s going on. She’s very professional with a great attitude. wonderful. She’s always very nice and cordial no matter what’s going on. She’s very professional with a great attitude. More
by jdaniel6
Employees Worked With
August 09, 2021
We were very pleased with Vicki. She was super helpful in getting everything taken care of and made sure we were comfortable while we were there. getting everything taken care of and made sure we were comfortable while we were there. More
by jrlindsey93
Employees Worked With
Vicki, Robert Purdy
August 08, 2021
When I first bought my car service was great. I come for my oil change and some times it takes to long. Brought in in for some servicing and you all kept it for 2 days and didn't even look at it. That was a my oil change and some times it takes to long. Brought in in for some servicing and you all kept it for 2 days and didn't even look at it. That was a bit if a turn down for me. Because I couldn't go to work for 2 days More
by mablejohnson08
Employees Worked With
