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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

September 28, 2021

Very Very very very friendly salesman. I lik likee the way that I was treated. More

by llesholt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Sep 29, 2021 -

Serra Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Birmingham Team

September 27, 2021

It was the best experience! I would highly recommend anyone to go there and shop. More

by kwhetstone24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Purdy
Sep 28, 2021 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

September 20, 2021

I definitely recommend this place! Kevin and Vicky were so helpful and not pressuring me at all. I was definitely in a pinch, and they really went out of their way to help make the best decision for me. More

by ashleynlovett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez, Vicky, Robert Purdy
Sep 21, 2021 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

September 17, 2021

They suck. I brought a car from them Full coverage warranty 5 yr / 60 thousand miles bumper to bumper power train. I took my car in for service they keep my car for 3 months, and when I got it back t More

by dscutsmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clem Webster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Preston
Sep 29, 2021 -

Serra Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

September 16, 2021

I got a ride home and they pick me up to get my truck. The service rep was very professional. More

by phillip449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Serra Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Birmingham Team

September 16, 2021

Best car-buying experience that I have had! Our salesman Chris worked hard on our behalf as well as the company and that is hard to find. The finance manager Dave was quite thorough and that was greatly app More

by Maurio and mallory Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris - sales, Robert Purdy
Sep 17, 2021 -

Serra Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Serra Chevrolet Birmingham Team

September 08, 2021

Good job very nice people treated very good will love to come back. Call me when my car were ready. Thanks for helping me.l More

by brivers45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bradford
Sep 10, 2021 -

Serra Chevrolet responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Serra Chevrolet Birmingham Team

Sep 10, 2021 -

brivers45 responded

Love my car

September 08, 2021

nice staff and lots of smiling faces ready and willing to help . will go back for my next oil change and tire rotation. extra word to meet word min More

by unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Preston
Sep 10, 2021 -

Serra Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Serra Chevrolet Birmingham, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Serra Chevrolet Birmingham Team

September 08, 2021

I brought my car 2014 impala to be serviced / stabilizer needs servicing and they kept the car 3 or 4 weeks not fixed . Had to take the car to premier Chevrolet More

by NormanSims1
Recommend Dealer
No
Employees Worked With
Tessa McCown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Serra Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

September 08, 2021

It's and ok dealership but I would not buy another car from them again. Because the SUV that get the price of it was to much for the miles it have on it More

by joycegibbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy, Payden Sewell
Sep 10, 2021 -

Serra Chevrolet responded

Joyce, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Serra Chevrolet Birmingham Team

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