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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
Verified Customer
November 02, 2021
The service was the service was excellent I will share with family and friends and I will always use with family and friends and I will always use More
by emmagilchrist21
November 01, 2021
I always get the best service from Serra Chevrolet that any dealership has to offer and that’s why when I’m on the market for a new vehicle l always go to Cedric Robinson at Serra Chevrolet on Centerpoint any dealership has to offer and that’s why when I’m on the market for a new vehicle l always go to Cedric Robinson at Serra Chevrolet on Centerpoint Parkway. More
by williams.stanley58@gmail.com
Employees Worked With
Cedric Robinson
October 31, 2021
I purchased my vehicle from Vicki Edwards.She’s a very I purchased my vehicle from Vicki Edwards. She’s a very good and knowledgeable salesperson. I purchased my vehicle from Vicki Edwards. She’s a very good and knowledgeable salesperson. More
by freewaykenny89
October 27, 2021
Lady at service desk is very rude and has no customer service skills. I’ve been in 4 times and had the same experience with her. I won’t be back a 5th time. service skills. I’ve been in 4 times and had the same experience with her. I won’t be back a 5th time. More
by benninger4132
Employees Worked With
October 26, 2021
Vickie was wonderful!!!! I would recommend her to anyone in the market for a vehicle! in the market for a vehicle! More
by eliz.trotter
October 24, 2021
I love how they know you by name and willing to help you with anything dealing with your vehicle with anything dealing with your vehicle More
by dangelo.smith24
October 19, 2021
I see all of these good reviews, but why am I having such a hard time just speaking to someone. I purchased a 2014 Ford Titanium and I feel like I have a lemon. No one will talk, they seem to beat around the a hard time just speaking to someone. I purchased a 2014 Ford Titanium and I feel like I have a lemon. No one will talk, they seem to beat around the bush or not answer the phone at all. I would hate to think because I am a black female they think I am going to be misused, so sorry but I am not. Everyone is always going to call me back. I have even taken the truck to Town and Country Ford, but why should I have to go somewhere else because of there misconduct. So if you see me on Fox 6, 13, and 42 you will know why. Please be aware. Wish I could say an honest dealership, but until they make it right I can’t.. Sandra H Mitchell Disgruntled Customer More
by MsSan63
Employees Worked With
Payden Sewell
October 17, 2021
BUYER BEWARE: Do Not Buy A Set Of Tires Here Or You Will Be SOL. Took vehicle in to have tires rotated when due according to mileage. Two tires were bald. Was told there is no warranty. Pro-rating a pai Be SOL. Took vehicle in to have tires rotated when due according to mileage. Two tires were bald. Was told there is no warranty. Pro-rating a pair was not an option. The manager said he will call the company to check with them and call me the next day. The manager should have know this information without calling. On the 2nd day, I called him and he said no they don’t have a warranty. Did he really call or not? Who knows? They lost our business. More
by Sweet Baby
October 13, 2021
After the sale, the dealership had one week to get that vehicle ready and failed miserably having us wait when we came to pick it up and we live out of town. I had just spent $35,000 in cash and I expected vehicle ready and failed miserably having us wait when we came to pick it up and we live out of town. I had just spent $35,000 in cash and I expected a little bit more class and professionalism. Not pleased at all. More
by Gandp1000
Employees Worked With
