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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

January 14, 2024

Good service By everyone. So please be happy with that Be nice and asking please More

by brendamadison1955
Recommend Dealer
Yes
Employees Worked With
Vicky Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicky Wright
Jan 16, 2024 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Brenda! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

January 13, 2024

satisfying satisfactory, they support me at all times in the negotiation excellent good experience bye More

by sanchez_tabasco1
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Edwards
Jan 16, 2024 -

Serra Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Serra Chevrolet Birmingham Team

January 13, 2024

Everything seemed great. Didn't seem to take that long with servicing. Everyone was really nice. It was overall a great experience. More

by Tnkey1998
Recommend Dealer
Yes
Employees Worked With
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicky Wright
Jan 16, 2024 -

Serra Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

Buy a car, engine light came on and I took it right back. Now I'm paying for a broken car More

by duanethomas777777
Recommend Dealer
No
Employees Worked With
Vicki Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Edwards
Jan 12, 2024 -

Serra Chevrolet responded

Duane, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

Kenya and the staff were very helpful and professional. They worked hard to make sure that we were satisfied customers. More

by mrivers2
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Edwards
Jan 12, 2024 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

Vicky and Tessa was great. Mechanics were TERRIBLE! Replace light but left the shell cover hanging out, had to send it back to warehouse TWICE.Mechanic with no empathy. Sloppy More

by jacquesegurley
Recommend Dealer
No
Employees Worked With
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicky Wright
Jan 12, 2024 -

Serra Chevrolet responded

Jacques, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

They were very friendly and hard working They were very friendly and hard working and did everything they could to make sure we didn't leave without a car. More

by florenceg690
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Edwards
Jan 16, 2024 -

Serra Chevrolet responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

I just sat in the waiting area reading and drinking coffee so what could I say better than that? More

by rjambro2
Recommend Dealer
Yes
Employees Worked With
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicky Wright
Jan 16, 2024 -

Serra Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2024

Helpful and sincere enjoyed my purchase I would suggest Serra Chevrolet for anyone needing a new vehicle More

by Cedmbk
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Edwards
December 24, 2023

The service department is professional and explain the work performed. I can see myself coming back using their services More

by ctpacman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Serra Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Serra Chevrolet Birmingham Team

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