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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

January 14, 2022

Service was great and the staff was very helpful. They were very efficient and timely. More

by shaunroper4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Preston
Jan 18, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

January 12, 2022

saleperson called me and would not answer my question so they lost a sale.... i would not use this dealer... More

by DON5SKATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

It was a most WONDERFUL experience Serra Chevrolet Gave my WHOLE life back!!! I got APPROVED they made it work and I’m VERY HAPPY to be purchasing my own vehicle, MYSELF without the signature of NO ONE ELS More

by mackronda10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Jordan, Robert Purdy
Jan 13, 2022 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

January 08, 2022

I really enjoyed my experience, the guy was really nice and helpful, answered all questions. More

by carolynholley99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

January 06, 2022

I was pleasantly pleased with the body work done on my 2015 Infinity QX80. The entire team at Serra Chevrolet are exceptional from start to finish. I have a new car!!! More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Raposo, John Preston
Jan 07, 2022 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

Jan 07, 2022 -

Patricia responded

Thank you so very much for your service and kindness.

January 05, 2022

The repair shop, manger’s is not a good person , He needs to be replaced. Other than that, I’ll deal with your dealership More

by Leereddick63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Repair shop
January 01, 2022

They were professional in there work and very helpful , inspite of Serra Kia’s lack of willingness to resolve the problem. More

by Garrett1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Serra Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Serra Chevrolet Birmingham Team

December 31, 2021

We were greeted with a nice friendly face the minute we walked on the lot! More

by kedmonson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Rumph, Robert Purdy
Jan 03, 2022 -

Serra Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Serra Chevrolet Birmingham Team

December 31, 2021

What was supposed to be a 2 week job, turned in to 3 months….. Pretty ridiculous to me thate More

by Poohphi93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Preston
December 29, 2021

Very helpful and professional and I will be going back and sending all my friends there Thank You More

by PD8278427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Rumph, Robert Purdy
Dec 30, 2021 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

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