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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

March 01, 2022

Got a blazer enjoying it like the ride would get my car from dealership good service More

by BRW3757
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Mar 03, 2022 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

February 23, 2022

Everybody was nice about the whole deal. K.Jordan was the niceest one of them y'all More

by Kellylanejones45@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K.Jordan
Feb 28, 2022 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

February 22, 2022

Reasonable price and wait times and nice waiting room. The techs are through and really do a good job. More

by sdaniel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Serra Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Serra Chevrolet Birmingham Team

February 22, 2022

The sales was really nice they made me feel comfortable it was just a good experience all the way around More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Serra Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Serra Chevrolet Birmingham Team

February 22, 2022

They were very helpful and friendly at the dealership and the salesman Was very knowledgeable and did a great job I would definitely recommend them to my friends and family More

by raturnage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

February 18, 2022

I feel, I was over charge for my vehicle. They added things to vehicle that was not needed. I was not satisfied with my transaction. If I could, I would give them back this vehicle and get my More

by Blackpinto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Purdy
February 17, 2022

Well as far as the dealership, hummm ! This place is FANTASTIC, there is one super duper little sales lady that really stole our heart ♥️! Ms. Vicki Edwards was our sales lady ! She was te More

by hairdongranny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards , Robert Purdy
Feb 18, 2022 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

February 14, 2022

I have been taking my Silverado to Serra Chevrolet sense we moved to Alabama. I have traded up to a 2020 Silverado and will continue to get my vehicle serviced at Serra. The service work is always done prof More

by Steve123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Serra Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Serra Chevrolet Birmingham Team

February 14, 2022

The sales person was very helpful. He allowed us to look at several cars. We were not pressured in any way. More

by hoytdeena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Feb 16, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

February 12, 2022

I came in for a oil change in December,and every since then I have been leaking oil... I only get my oil changed at the dealerships... I bought it at chevrolet 280 almost 3 years ago, And have never had More

by Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Serra Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

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