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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

March 23, 2022

The Customer service at this dealership needs improvement. It took them 2 weeks to do a 3 hour job. Had they just been honest with me from the start I would have had a better experience More

by demetriusjackson
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cedric Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Manohar, Jacob Mifsud, Brandon Garren, Ramon Flores-Palacios
March 21, 2022

Great customer service. I also like fact that the dealership is close to my home More

by Roywillwrite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

March 20, 2022

Everyone at the service department is extremely friendly and professional, would definitely recommend their service to friends and family. More

by lopezyordys93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Serra Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Serra Chevrolet Birmingham Team

March 20, 2022

My experience with Serra Chevrolet Center Point was everything and more! Great service was provided and the staff was friendly, courteous and professional. The process wasn't long and drawn out it was More

by dwiznat65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiaira Stoves and Malik Khayyam , Robert Purdy
Mar 22, 2022 -

Serra Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Birmingham Team

March 16, 2022

They have sold me and my wife 2 bad cars and sad that they were fine and they were lemon I will not be going back 😔 More

by HALLR2862
Recommend Dealer
No
Employees Worked With
Robert Purdy
March 16, 2022

The staff was very professional and kind. She kept me updated about my car.Environment was clean and comfortable. More

by richburgmary63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Serra Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Serra Chevrolet Birmingham Team

March 09, 2022

We were told it had a backup camera even had pictures of it. It does not have one. the right side mirror was broken. The headlights on dim do not work and some other things. Apparently you do not inspect yo More

by GOT2DEWITAJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gavie Gunter, Robert Purdy
March 05, 2022

The sales manager is done everything to take care of me and the service department has taken care of me promptly and I would recommend this dealership to others More

by mike.fairchild61@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager, Robert Purdy
Mar 07, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

March 02, 2022

This place has been awesome since day one. We bought our car at this dealership and the service department has been giving us great service for three years now. I can honestly say that I would More

by DADDO.CM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Mar 04, 2022 -

Serra Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Birmingham Team

March 01, 2022

Very prompt and friendly. Professional service. When you want the best you go to the best. More

by sgwoodworks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Serra Chevrolet responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

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