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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

May 31, 2022

The staff at Serra Chevrolet was very helpful. They made sure my wife and I was taken care of from start to finish. More

by lightfoot_r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Jun 02, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

May 28, 2022

Tessa is always the biggest help, and they always treat me fairly when I go there! More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

May 26, 2022

I told the salesman what size car I wanted, how much I desired to spend, & mileage range. I asked whether the car was a one owner & he supplied me with the carfax of the first car. I declined the offer & More

by dorinnebounce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin McKenzie, salesman & Ali, finance manager
May 26, 2022 -

dorinnebounce responded

Thank You Very Much. I didn't expect to have such a nice car. Wonderful people.

May 24, 2022

This place was awesome experience. Never even talked to them on the phone. Everything over text. Trade offer was excellent. More

by TLG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Robert Purdy
May 26, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

May 23, 2022

Increase the number of mechanics available to work on vehicles. You keep my car for 3 weeks. I had to transfer it to another dealership to do the engine repair. More

by l.l.pitts05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can't remember any of their names
May 25, 2022 -

Serra Chevrolet responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

May 21, 2022

The only reason I even gave it one star was because of the office manager More

by Thisplacewashorrible
Recommend Dealer
No
Employees Worked With
Robert Purdy
May 23, 2022 -

Serra Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Serra Chevrolet Birmingham Team

May 17, 2022

Great friendly service from Serra Chevorlet! It was the smoothest dealership purchase I have ever had! Extra shoutout to Malik! More

by Ashlyn Rogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik “Pasha” Khayyam, Robert Purdy
May 19, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

May 15, 2022

College folks when they part come in and not how to Helen Reddy call back on the cars More

by williejordan57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Serra Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

May 12, 2022

They did a rea great job with helping me find the right car for me More

by leshill1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik khayyam , Robert Purdy
May 13, 2022 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

May 11, 2022

I was given the run around over an week. Pure negligence, defamation of character, unprofessional staff, faulty work, deceit, and no remorse for customer complaint, service, and satisfaction More

by STHARDIN1990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vickie, Rob, Jackie Grant, service manager, Malik, Robert Purdy, Rob Manohar
May 13, 2022 -

Serra Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Serra Chevrolet Birmingham Team

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