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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

June 26, 2022

I the like promptness of getting the service done on my truck with professionalism and with a nice attitude More

by regvon50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

June 22, 2022

Great people who were so nice and went above and beyond for me. Cedric Robinson needs a raise because he was amazing. More

by grimcougar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Jun 24, 2022 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

June 21, 2022

Always have great service from Serra staff . .didn’t use them this time, found a better price somewhere else More

by CHF.AUDREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Serra Chevrolet responded

Thank you! Sincerely, The Serra Chevrolet Birmingham Team

June 19, 2022

They had my truck for a week & were not able to fix my problem & since they couldn't figure out what was causing the check engine light to come on they couldn't give an estimate to my warranty company so More

by Tdd1unicorns
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Serra Chevrolet responded

We appreciate you taking the time to share your experience with our service department. Here at Serra Chevrolet Birmingham, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, The Serra Chevrolet Birmingham Team

June 18, 2022

They Were Very Help Full And When i made a Choice to change Cars They Also Help With That As Well With No Problem More

by Dhines995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

June 18, 2022

Sales staff very friendly and helpful! Had no issues at all with service very nice experience buying a vehicle More

by A.hamilton1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 16, 2022

Y'all service is wonderful and I never have any complaints with the service. My Tahoe n I loves what y'all do for us. 😊 More

by Tomisha Hyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 14, 2022

First class sales, finance, waiting area. Speed of process. Only drawback was service overinflated tires on vehicle. More

by lblackburn734
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris, Robert Purdy
Jun 16, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 11, 2022

They pick out a car for my daughter they didn't give her chance too look at nothing else and when I tried to intervene the sales worker caught an attitude she does not have a warranty on her vehicle so it s More

by latanyasmith50
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth
Jun 11, 2022 -

latanyasmith50 responded

My daughter received a high priced used car no warranty she cant even get a free oil change the sales rep was rude and pressured my daughter we only had the truck a week battery went dead before she drove it off the lot headlight didnt work had to bring it back the next day they just wanted to get rid of it they know what they was doing

June 08, 2022

Courteous,polite, knowledgeable, quick turn around found a problem I had previously taken to another shop to have the repair don !! Excellent Service!! More

by tlturner164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

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