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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
February 07, 2024
Kenya was my salesperson. She was excellent. Very friendly. She engaged in small talk, which I liked. Made me feel very comfortable. The last dealership I went to in Muscle Sh She was excellent. Very friendly. She engaged in small talk, which I liked. Made me feel very comfortable. The last dealership I went to in Muscle Shoals didn't communicate with me at all. As soon as they knew they couldn't put me in a new car, seemed like they didn't want anything to do with me. Serra Chevy came over and explained to me about everything going on. More
by pattielara18
Verified Customer
February 02, 2024
Great customer service process and just overall great visit Kenya gave me great customer service. The process was smooth and the visit was excellent. I was able to leave with what I was looking for. visit Kenya gave me great customer service. The process was smooth and the visit was excellent. I was able to leave with what I was looking for. More
by bolden.abolden.akeria89
Employees Worked With
Kenya McGilberry
January 26, 2024
They were supposed to service truck and did not. We had to add 5 quarts of oil all fluids are low oil cap is missing now we are waiting on parts. Love the truck but service was not good. We had to add 5 quarts of oil all fluids are low oil cap is missing now we are waiting on parts. Love the truck but service was not good. More
by gloangel5
January 25, 2024
I received good service and was pleased with my purchase, I got up front numbers for my purchase and the rate of financing was great I got up front numbers for my purchase and the rate of financing was great More
by lth7738964
Employees Worked With
January 25, 2024
Lots of problems with repairs. Misinformation provide about the problem/needed repair, the time of completion and extensive mixups. Tessa in service usually takes care of my servic Misinformation provide about the problem/needed repair, the time of completion and extensive mixups. Tessa in service usually takes care of my service repairs. She was off on the day my truck was towed to your service department. More
by Rlasr1@icloud.com
January 24, 2024
After my oil change i my car started turning off. I had to buy a whole new car. I had to buy a whole new car. More
by kojroscoe
Employees Worked With
January 24, 2024
Everyone was very helpful and nice. Never felt pressured to buy and helped me everywhere they could and got me the best out come I could hope for. Would recommend them to anyone looking Never felt pressured to buy and helped me everywhere they could and got me the best out come I could hope for. Would recommend them to anyone looking for a car. More
by codywilliams192
January 23, 2024
Unprofessional expensive lazy good for nothing people inconsistent stop please never go to this dealership inconsistent stop please never go to this dealership More
by willrobinsonjr3
Employees Worked With
