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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
July 13, 2022
Had a great response and the people there were super nice,which made my wait even more pleasurable nice,which made my wait even more pleasurable More
by TDAN9854
Verified CustomerEmployees Worked With
July 08, 2022
The financial person did a great job at getting my payments and interest rate to what I needed it to be. The sales person also did a good job at explaining the features that the car had Lisa Ivey payments and interest rate to what I needed it to be. The sales person also did a good job at explaining the features that the car had Lisa Ivey More
by lcivey1961
Employees Worked With
Other Employees :
Ramon Flores-Palacios
July 08, 2022
The dealer Malik was awful. Did not like his service or attitude. Another dealer by the name of Christian finished the deal with better service My overall experience is that I w Did not like his service or attitude. Another dealer by the name of Christian finished the deal with better service My overall experience is that I will not come here first to get a car. More
by Kelastanford
July 06, 2022
I was informed that my problem had been repaired but when I collected my vehicle I still had the same problem. I collected my vehicle I still had the same problem. More
by mitchlp
Employees Worked With
June 30, 2022
Great customer service very attentive. My salesperson really sold me this car. I love it and it fits my age and style. Thank you so much My salesperson really sold me this car. I love it and it fits my age and style. Thank you so much More
by Pookie
Employees Worked With
Vicky, Brandon Garren
June 29, 2022
Our salesman was great! He was honest and very easy to work with!! Our son loves the Camaro!! Will definitely do business again in the future. He was honest and very easy to work with!! Our son loves the Camaro!! Will definitely do business again in the future. More
by crystalaldridgr0504
Employees Worked With
Justin Wooten
June 29, 2022
I bought a car for my son’s 16th birthday on June 10th 2022; he drove it for one day and has been in the shop every since. Actually, when we drove it off Serra’s lot, it was acting up. Very disappointed 2022; he drove it for one day and has been in the shop every since. Actually, when we drove it off Serra’s lot, it was acting up. Very disappointed in Serra and will not be back. More
by lauraemorin
Employees Worked With
June 28, 2022
Bad timing! It is nothing that I can say about this co.that would good. It is nothing that I can say about this co.that would good. More
by Gloria923walker
Employees Worked With
June 28, 2022
Kept my vehicle for 6 weeks and never corrected the problem. The service writers and service manager changed and I had to bring the new ones up to speed. problem. The service writers and service manager changed and I had to bring the new ones up to speed. More
by F.schefano1952
Employees Worked With
Dee service department
June 28, 2022
My salesman was great! !! The service and events that came afterwards was terrible… Just plain offer… I purchased the truck on April 2, 2022. The engine went out in the vehi !! The service and events that came afterwards was terrible… Just plain offer… I purchased the truck on April 2, 2022. The engine went out in the vehicle a day later that I purchased. They tried to replace it with and older engine that has 118k on it. I purchased a truck that had 90k. No communication after that. I had to reach out to them if I wanted any updates. I finally got the truck back around June 3. A tire needed replacing on the passenger front as well. A week later, I come to realize that the lug nuts wasn’t tightened probably and the wheel was about to run off. I would recommend my sales person any day. The dealership not so much… More
by Shadow
