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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

August 17, 2022

The salesman who helped me was very helpful and knowledgeable about the inventory. I would definitely recommend Serra Chevrolet to anyone. More

by Tamika Shepard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Paker
Aug 19, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

August 13, 2022

Professional, Informative, trust worthy and balanced . Willing to provide several options to serve your needs. More

by bbbbjones4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Rump,k. and Mr. R. Praytor
Aug 15, 2022 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

August 13, 2022

My salesman was so kind and helpful! He listened to what I wanted and pulled out a miracle and found me the perfect car are the perfect price!! I felt so taken care of It really felt lik More

by carolyndfm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Armstrong
Aug 16, 2022 -

Serra Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Serra Chevrolet Birmingham Team

August 13, 2022

The people actually cared about the customer and did what they had to do to make the sale More

by Williechandler36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris rumph
Aug 16, 2022 -

Serra Chevrolet responded

Thank you for writing this amazing review for our team! Sincerely, The Serra Chevrolet Birmingham Team

August 10, 2022

My salesperson was great but some miscommunication between the finance department and the sales manager. More

by Csimm1202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Parker
Aug 12, 2022 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

August 10, 2022

The dealership sent out coupons for your vehicle service, but they stated that you can’t present them anymore. More

by Shep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Serra Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Serra Chevrolet Birmingham Team

August 08, 2022

Service dept is excellent. They are fast, efficient and friendly.They stay in touch with you. More

by Joestuckey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Serra Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Serra Chevrolet Birmingham Team

August 07, 2022

I have been a loyal customer before the flood in vestavia. First time disappointed. Within 1minutes of pulling off the window was broken probably from the breakin that happened the day before. The c More

by htseed3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric Robinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Serra Chevrolet responded

htseed3, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Serra Chevrolet Birmingham does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

August 07, 2022

Muy buen servicio y asesoría,la persona que me atendió en la comprá de mi auto muy amable More

by gerardovhernandez48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

gerardovhernandez48 responded

Buen servicio y amabilidad

Aug 07, 2022 -

gerardovhernandez48 responded

Muy buen servicio al cliente amable y buena asesoría

August 05, 2022

Car was'nt cleaned good inside. l was given mats that doesn't fit it's covering up my gas pedal on driver's side too big for my car. More

by candicolston
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Serra Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Serra Chevrolet Birmingham Team

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