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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

September 04, 2022

Very friendly customer service associates. Polite and willing to talk and explain what's going on with your vehicle. More

by abrassell2172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! Sincerely, The Serra Chevrolet Birmingham Team

September 04, 2022

They are always great. Never long waits with it with out appointments. Always in and out. Great customer service. Will recommend everybody to go for there never car and ser More

by barbriellet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Serra Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Serra Chevrolet Birmingham Team

September 04, 2022

Comfortable atmosphere, several people walked and ask if needed anything. Sitting area was clean and service was efficient More

by kbullion3863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

September 03, 2022

I would definitely choose Zack and Doug again for my next car buying experience. Those two guys really are awesome. Will definitely come back to see one of them when it’s time to buy another car. More

by Madisonlorino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Eiserloh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Sep 04, 2022 -

Serra Chevrolet responded

Madison, we loved reading this review! Happy customers are our aim, and it appears Zack and Doug really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Serra Chevrolet Birmingham Team

September 03, 2022

Service was very good. My salesman was Christian Terrell and he was very polite and helpful More

by Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
Sep 06, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

September 02, 2022

He has beeen one of the best sales person I have ever deal with and awesome person More

by colbydenton30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Eiserloh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Serra Chevrolet responded

Colby, thank you for taking the time to share your feedback. Each employee is a valued member of the Serra Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Serra Chevrolet Birmingham Team

August 31, 2022

Outstanding service. Old school great deal done on a handshake. My daughter needed a car asap and you guys came through for us. Once again you saved the day. More

by pmaliborski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Eiserloh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Purdy
Sep 02, 2022 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

August 30, 2022

Good place to deal with got just what we wanted been dealing with them a long time Cedrick is a top salesman More

by sircharles0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Serra Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Birmingham Team

August 29, 2022

Very nice people, was mislead a little about the lifetime power train warranty. But all in all good people. More

by tqualls71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Serra Chevrolet responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, The Serra Chevrolet Birmingham Team

August 26, 2022

They where amazing. Awesome customer service.They are very quick when it come to fixing tou car. More

by Sitana_s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Manohar
Aug 29, 2022 -

Serra Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Serra Chevrolet Birmingham Team

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