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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

September 22, 2022

Malik my salesman was very helpful and informative. Malik made the test drive nice and easy. I would recommend him to friends and family! More

by krischundaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasaan Simpson, Lance Cross
Sep 23, 2022 -

Serra Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

September 21, 2022

Amazing customer service from Romero Christian! I will be recommending friends and family to do business with him! More

by Brianna.ford023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romero Christian, Lance Cross
Sep 22, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

September 20, 2022

Mr Ron Praytor was soo very kind and helpful. He is very knowledgeable when it comes to car sales.. I would recommend him to anyone. More

by RACHELLAYNE75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clem Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Rumph, Ronald Praytor
Sep 22, 2022 -

Serra Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

September 19, 2022

They gave me the car back and hadn’t fixed the issue that the car was turned in for in the first place. After having it for more than 2 weeks. More

by Joneice Ridgeway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Jones
Sep 21, 2022 -

Serra Chevrolet responded

This is not the type of experience we seek to provide, Joneice. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, The Serra Chevrolet Birmingham Team

September 19, 2022

My experience with the service that I received was great, the work performed on my SUV was done quickly and was hassle free. More

by soul_reaver49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Serra Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Serra Chevrolet Birmingham Team

September 18, 2022

My car looked better than ever. When I found something that wasn't quite right they willingly and promptly repaired the problem. If I ever need more work done, I will gladly choose More

by GatorGirl
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 20, 2022 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

September 17, 2022

Saw the car I wanted to buy online through Cargurus and got it the next day. Good experience overall. More

by ryanthompson828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Rumph, Lance Cross
Sep 20, 2022 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

September 17, 2022

They are so respectful and explained everything out to make sure I knew I was taken care of . More

by brooklynblackw12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

September 16, 2022

So patient and so kind! Upfront and honest! I love my brand new equinox! He is the best! More

by kfbrower17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

September 16, 2022

Very nice and friendly staff and sales department! Will definitely do business here again ! Thank you guys More

by Ralacox2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

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