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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

October 02, 2022

To whom it may concern Jessica Jones was a super awesome person great business!!!!She stuck with me until my vehicle was finished she restored my faith in the dealerships!!!!! More

by ADAVISPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Jones
Oct 04, 2022 -

Serra Chevrolet responded

Thank you for leaving us this great review! Sincerely, The Serra Chevrolet Birmingham Team

October 02, 2022

It was really good. They mad it a very very smooth process. I’d recommend to a friend More

by brockhodson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Praytor, Lance Cross
Oct 04, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

September 30, 2022

My appointment was in the system and the advisor let me know about any delays or system technical difficulties so I wasn't in the dark. Definitely will be my forever dealership! More

by Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Jones
Oct 03, 2022 -

Serra Chevrolet responded

Thank you for this excellent review, Morgan! Sincerely, The Serra Chevrolet Birmingham Team

September 30, 2022

Always timely with the service. Staff is pleasant but they seem over worked. They need help. More

by LPINKNEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Serra Chevrolet responded

Thank you for this review. We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

September 29, 2022

Staff was very accommodating. Very friendly and helpful. Followed up on every part of the transaction and delivery and made sure the car was clean and everything was working. I w More

by rstead5878
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasaan Simpson
Sep 30, 2022 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

September 28, 2022

I was at first not sure about my visit first trip that being said the second visit was so much better they restored my faith in dealership repairs ! More

by ADAVISPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Jones
Sep 30, 2022 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

September 26, 2022

Ron Praytor is most definitely your go to guy at Serra Chevrolet he is very kind compassionate and outgoing will definitely listen to you’re needs and wants when purchasing a vehicle and just a very upfr More

by Savannalaxson28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Praytor
Sep 28, 2022 -

Serra Chevrolet responded

Thanks for your outstanding review, Savanna! Sincerely, The Serra Chevrolet Birmingham Team

September 25, 2022

The service is always great and with a smile, the work was done ina timely manner. I would give them a 10 out of 10 ! More

by Angelamillsr56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Jones
Sep 27, 2022 -

Serra Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Serra Chevrolet Birmingham Team

September 24, 2022

Great service wonderful technicians highly recommend Serra Chevrolet to anyone with a gm vehicle thank you More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Jones
Sep 27, 2022 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

September 23, 2022

Tessa is always knowledgeable and friendly we need more like her working with the public More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Serra Chevrolet responded

Your kind words and fantastic review are greatly appreciated! Sincerely, The Serra Chevrolet Birmingham Team

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