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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

February 29, 2024

Serra Chevy make car shopping so easy . They are very fast . I told Kenya what suv I wanted and what payment and she got it done in less than 30 mins More

by vondarius_4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenya McGilberry
Mar 01, 2024 -

Serra Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Serra Chevrolet Birmingham Team

February 29, 2024

Unprofessional and down right rude Unapologetic about anything that she did wrong Weird doesn't care about customers More

by Bobbysmith201814
Recommend Dealer
No
Employees Worked With
Tessa abdoli
February 27, 2024

They wasted my time and don't fix my issue with my vehicle. I waited 3 hrs. And my heated seats still don't work . They sold me a Tahoe with the wiper dispenser not working. They said that I had to pa More

by edith.1987
Recommend Dealer
No
Feb 29, 2024 -

Serra Chevrolet responded

Edith, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

February 26, 2024

She was courteous and very knowledgeable about our situation. She was also very time efficient. More

by gibsonsherri
Recommend Dealer
Yes
Employees Worked With
Tessa
February 26, 2024

My experience at Serra Chevrolet was 1st class all the way when I brought my truck in for repair. Tess in Service was amazingly efficient and made the entire process smooth. I never even had to call the w More

by RollTideJake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Whisenhunt, Trevor
Feb 29, 2024 -

Serra Chevrolet responded

Your willingness to share your positive experience makes us so grateful for the community we have. Without your support, we could not do what we do, and it means the world to us that we have that support! We look forward to seeing you again soon. Sincerely, The Serra Chevrolet Birmingham Team

February 22, 2024

Ok as expected Dont have tine right now Ok the survey is getting on my nerves More

by Dewittconnell
Recommend Dealer
Yes
Employees Worked With
Tessa Abdoli
February 14, 2024

It was great. They made it very easy. And they seemed to know exactly what I wanted. More

by Tstaggs212
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Edwards
Feb 16, 2024 -

Serra Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Serra Chevrolet Birmingham Team

February 10, 2024

It was a great experience! Everyone was nice and considerate. I would recommend any day More

by divinedesignshandmadefurniture
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Serra Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Birmingham! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Serra Chevrolet Birmingham Team

February 08, 2024

It was very easy and fast, the salesman Jerrell Ford was fantastic, knowledgeable, and went above and beyond to be helpful and make things easy. I'm very please with my truck and the assistance I got from t More

by dustin4ua
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Edwards
Feb 08, 2024 -

Serra Chevrolet responded

Thank you for your great review, Dustin! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

February 08, 2024

Very professional and thorough Not only was the problem described, I was shown the problem as well. More

by ronbo130
Recommend Dealer
Yes
Employees Worked With
dk