Back

Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
Contact Dealership

1170 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 894 reviews

December 07, 2022

Terrible service. Took my truck in to get fixed and left with more problems than I originally had. More

by GJPATT94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Ard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Serra Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Serra Chevrolet Birmingham Team

December 07, 2022

Had a car sit there for over a month and no one serviced it! Will not recommend anyone More

by Amaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Dec 09, 2022 -

Serra Chevrolet responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

December 05, 2022

They did what they said they would do. Very polite and courteous. I was very pleased with the deal. More

by chadchristian93
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

December 03, 2022

Kris Rumph was extremely helpful he went above and beyond with helping me pick a reliable car for my family and I. He was knowledgeable about the vehicle and I will be returning to him again for future purch More

by keashanajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Rumph
Dec 05, 2022 -

Serra Chevrolet responded

Keashana, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Serra Chevrolet Birmingham Team

December 03, 2022

Very friendly and understanding about all problems that occur with vehicle And very good on follow up More

by Wendell.c.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cortez Austin
Dec 06, 2022 -

Serra Chevrolet responded

Wendell, we appreciate your kind words about our service team. Thank you for choosing Serra Chevrolet Birmingham for your vehicle needs. Sincerely, The Serra Chevrolet Birmingham Team

December 02, 2022

Great dealership they were very helpful ,kind and friendly and would always use them again. More

by ORGANPLAYER48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

November 30, 2022

I did not buy a car from yall , yall messed up papers , I was just a cosigner not the xxxx buyet More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of above
Dec 02, 2022 -

Serra Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Serra Chevrolet Birmingham Team

November 30, 2022

Was very pleased with the willingness of everyone to get us the best deal possible More

by M.Thomason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

November 21, 2022

I dropped my car off to get looked at and the tech took it joy riding and put 100 plus miles on it. I will never use this center again for service. More

by Upset owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Upset owner responded

I dropped my car off to get looked at and the tech took it joy riding and put 100 plus miles on it. I will never use this center again for service.

November 19, 2022

They changed my oil and instead of telling me that they didn’t have a replacement they just let me leave. Then they stated that I would have to wait a full day just to have brake fluid added in my car, whi More

by MRDYOUNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Serra Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Serra Chevrolet Birmingham Team

...
28
...