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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

January 12, 2023

My husband and I were truly blessed to have Ronald as our salesman. He was awesome! More

by Jackson.angela54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Praytor
Jan 13, 2023 -

Serra Chevrolet responded

Jackson, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Serra Chevrolet Birmingham Team

Jan 14, 2023 -

Jackson.angela54 responded

This is our second car from Serra and both experences were great. I will send anyone to see Ronald Vickie, and Christian. It was the smoothest transition ever! Thank you Serra Chevrolet!

January 11, 2023

Worked with us to get the deal done. Ronald was great. Kept in contact. Will call again in the future More

by garrettf
Recommend Dealer
Yes
Employees Worked With
Ronald Praytor
Jan 12, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

January 11, 2023

Christian was the most helpful salesman I've had the pleasure of dealing with. He continued to take questions and was always helpful. I wish all car buying was this pleasant. More

by Sean.d.jones
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Serra Chevrolet responded

Sean, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Christian's efforts have made the difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Serra Chevrolet Birmingham Team

January 10, 2023

Everyone there was super helpful and so nice. I wasn't there for very long at all. It was so fast and easy to get my new car. Doug especially went above and beyond. He even helped me get my insur More

by kristinaconnolly22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Eiserloh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

January 10, 2023

He was very knowledgeable about every vehicle we asked about. He was very curious and made us feel like family. What I loved the most about the experience with him he listened to every detail down to a t More

by Josie Jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Eiserloh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramssett Rivera
Jan 11, 2023 -

Serra Chevrolet responded

Josie, thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Serra Chevrolet Birmingham Team

January 10, 2023

Easy to work with. I was in and out in a hour and a half. More

by Smittytwins2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Eiserloh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

January 07, 2023

The dealership is a very good company. There employees are always helpful and nice to customers. I would not use anyone else. More

by ORGANPLAYER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

January 06, 2023

They were honest in the assessment of the issue, concerning my 2018 Chevy Trax, and much better than the dealership, I wound up going to, …I wish, (in hindsight), that I could have chosen them to do More

by John, …
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gingras
Jan 09, 2023 -

Serra Chevrolet responded

Thank you for the five-star rating, John! Please keep us in mind if we can assist you with anything else. Until next time, take care! Sincerely, The Serra Chevrolet Birmingham Team

Jan 10, 2023 -

John, … responded

Point taken, and your dealership will be at the top of the list when I next must consider the purchase of another vehicle, … I must get my financial rating better before that can be considered, but will continue making every effort to get this car paid off 1st, …

January 06, 2023

They gone do whatever it takes to make it happen! Real fast and on point More

by mcclain4eva23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Eiserloh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Serra Chevrolet responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, The Serra Chevrolet Birmingham Team

January 04, 2023

I had my vehicle towed to their location for a diagnostic to see what was going on what keep making it not crank what keep killing the battery what keeps short circuit the battery what's going on with the w More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicki Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gingras
Jan 05, 2023 -

Serra Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Serra Chevrolet Birmingham Team

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