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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

February 22, 2023

Very nice people i will be back again we like malik khayyam he is awesome More

by Judyltidwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

February 20, 2023

They helped me when all others in the city were simply being lazy xxxxx. They got me in there without an appointment and gave me an oil change, then sent me on my way. When it comes to ‘On the spot’ servi More

by Rodneyrobinson1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Serra Chevrolet responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Serra Chevrolet Birmingham Team

February 19, 2023

You guys are crooks, You tried to overcharge me thinking I didn’t do the research on the part you were going install, it only took 10 screws for you to remove the front bumper. You tried to charge me $900 d More

by dem1095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Whisenant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Serra Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Serra Chevrolet Birmingham does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

February 16, 2023

They were very helpful and kind understanding people. Would definitely buy from here price is right More

by Kris Kutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Praytor
Feb 17, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

February 15, 2023

All the staff was friendly . They made purchasing a vehicle easy. I would totally recommend More

by abales948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Serra Chevrolet responded

Abales, we cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

February 11, 2023

Personal touch. Awesome salesman. Took care of everything for us. Completely happy with the service we received. Highly recommend. More

by kjclark1974
Recommend Dealer
Yes
Employees Worked With
Ronald Praytor
Feb 14, 2023 -

Serra Chevrolet responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Serra Chevrolet Birmingham Team

February 09, 2023

Very professional and helpful welcome me and my family with good energy and spirits enjoy them More

by jmoney20590
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Serra Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Serra Chevrolet Birmingham Team

February 05, 2023

Ronald was very personable and very knowledgeable to work with at the Chevrolet dealership today. More

by anicole7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronald Praytor
Feb 07, 2023 -

Serra Chevrolet responded

Ronald is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Serra Chevrolet Birmingham Team

February 03, 2023

I don’t know about about dealership. I know Mr. Robinson to be a man of his Word. More

by edwardsdan98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Serra Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

February 03, 2023

Christian was very helpful, prompt, and knowledgeable. I am pleased with the purchase and the services that I received. Thank you More

by idjpushplay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Serra Chevrolet responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Serra Chevrolet Birmingham team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Serra Chevrolet Birmingham Team

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