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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

March 14, 2023

Everyone I have spoken to has been helpful, and have honestly tried to be sure my wife and I are happy with the vehicle we bought. More

by dvlowery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Serra Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Serra Chevrolet Birmingham Team

March 14, 2023

I really like the nice and helpful people who work at this dealership, wouldn't want to go anywhere else. More

by warburtonmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

March 13, 2023

Kevin was so amazing & most definitely made sure I drove off the lot the same day!!!!! More

by kiyannawalker2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

March 12, 2023

Great guy I would recommend anyone to him🔥🔥🔥 he’s very understanding and patient too More

by demarcusgarrett96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Eiserloh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason McFalls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hemingway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

March 09, 2023

Great experience, Cedric was very personable without pressuring us at the same time.He definitely did a great job! More

by Roger Dutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Serra Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

March 06, 2023

This is the WORST place of business I've ever been to in my whole entire life. If I can rate it a zero I would. More

by andrea031207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Weigand
Mar 07, 2023 -

Serra Chevrolet responded

Thank you for taking the time to share your recent experience at Serra Chevrolet Birmingham. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Serra Chevrolet Birmingham Team

March 04, 2023

Excellent customer service and friendly! !!😍 EXCELLENT!!! EXCELLENT!!! EXCELLENT!!! YOU GUYS ARE THE BEST!!! VERY FRIENDLY!!! More

by Biancah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Serra Chevrolet responded

Biancah, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Serra Chevrolet Birmingham Team

March 01, 2023

malik was a great salesman! he made got me in a car i’ve been wanting to get into for years! definitely recommend seeing malik about any car needs! More

by chrisflores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Serra Chevrolet responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Serra Chevrolet Birmingham team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Serra Chevrolet Birmingham Team

February 25, 2023

I was treated with kindness mr. Robinson and the finance team was awesome I hate I can’t remember her but the lady in finance didn’t stop until she got me the best payment and rates More

by lateshawhite23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Eiserloh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

February 24, 2023

xxxx had my truck 2 weeks then call me saying they don’t have a diesel mechanic More

by celecom2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Serra Chevrolet responded

Thank you so much for sharing your recent experience at Serra Chevrolet Birmingham. We want every customer to have a positive experience, and the impression that you received from our dealership came short of our standards for service. Please contact us at your earliest convenience so that we can discuss your visit and work towards a resolution with you. We look forward to hearing from you soon. Sincerely, The Serra Chevrolet Birmingham Team

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