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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
April 04, 2023
Everyone was very nice, and professional. Great experience and service. Rick did an outstanding job on my truck Great experience and service. Rick did an outstanding job on my truck More
by fishunter60
Verified Customer
March 30, 2023
Thanks for the repair in a timely fashion and no comeback complaints on my vehicle complaints on my vehicle More
by Jsaf1976
Employees Worked With
March 29, 2023
Mr Terrell was very pleasant to work with and knowledgeable about the truck we were buying knowledgeable about the truck we were buying More
by coracecole
Employees Worked With
March 26, 2023
They didn’t do anything. My tires weren’t rotated correctly, the change of my air filter made it have a terrible noise, and yesterday my AC stopped working. I asked them to c My tires weren’t rotated correctly, the change of my air filter made it have a terrible noise, and yesterday my AC stopped working. I asked them to check my airbags and a recall, which I now have no faith they did. Will be taking it to another dealership to correct the mistakes. More
by mariacoyle
Employees Worked With
I don’t know
March 24, 2023
I came to this location because someone recommended it. When I walked in I was greeted by Natalie González. Ms. González commented, "I went to Starbucks this morning, and it took me 30 minutes to get my dr When I walked in I was greeted by Natalie González. Ms. González commented, "I went to Starbucks this morning, and it took me 30 minutes to get my drink. I don't know why all these black people are doing here when they can barely afford a car payment". I let go of the comment, but we went to her office later, and she had an aroma diffuser. She stated, "I have it on because black people come in here a lot" after that, I was done with her comments about the black community and decided to speak with the manager. He stated that he was going to address this issue, but I do not recommend this location at all. I am Mexican, but my partner is Black, and her comments were very inappropriate. After talking with her manager I left without buying a car. This was a terrible experience. More
by Ramiro Bautista
Employees Worked With
Natalie Gonzalez
March 19, 2023
Exceptional service! The mechanic was so kind and went above and beyond what was required of him. The part I needed was very expensive so he provided part of the other r The mechanic was so kind and went above and beyond what was required of him. The part I needed was very expensive so he provided part of the other repairs I needed done at no cost to me. I will definitely recommend Serra to all of my friends and family. More
by Sheree
March 15, 2023
Very pleasant experience. Helpful staff and I really enjoyed my time there and the staff. Best car purchasing experience I’ve ever had. Helpful staff and I really enjoyed my time there and the staff. Best car purchasing experience I’ve ever had. More
by Tenisha Sanford
March 15, 2023
Serra Chevrolet has a warm and friendly feeling like a family.With sales people that make you feel at home. family.With sales people that make you feel at home. More
by msjacquesbritton
March 15, 2023
Great place, Great people, have traded with them twice and had a good experience. Will pass the word along to others. and had a good experience. Will pass the word along to others. More
by stevengorman8
Employees Worked With
