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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
Verified Customer
April 02, 2024
We were sold a used car that had a serious problem with it. We noticed after we got home that defender panel had not been replaced properly and was not properly lined up with the door panel indicating a po it. We noticed after we got home that defender panel had not been replaced properly and was not properly lined up with the door panel indicating a possible bent frame. We returned the car. The managers were rude and told me there was nothing wrong with the car. This upset me terribly. They threw a business card at me and told me to call a lawyer. I was upset and later asked for an apology and the manager told me that my feeling offended was my problem and he did not owe me an apology. They made us take a higher priced car in exchange for the defective car. The guy was obviously an under-socialized narcissist-abuser misogynist who was abusing me because he already had my money. More
by Doctor
Employees Worked With
Chris Stalvey and Robert
March 18, 2024
Everyone is nice, but when I needed help with a problem with my vehicle they did ignore me and didn’t call me back Jerrel didn’t do his part on keeping me fully satisfied. I had to go to my own mechanic t with my vehicle they did ignore me and didn’t call me back Jerrel didn’t do his part on keeping me fully satisfied. I had to go to my own mechanic t get an issue fixed. More
by thomas_maila
Employees Worked With
March 18, 2024
Always felt very comfortable. Never felt pushed or like they didn't have my best interest in mind. It was a surprisingly easy transaction in which I had complete trust in the who Never felt pushed or like they didn't have my best interest in mind. It was a surprisingly easy transaction in which I had complete trust in the whole process. I appreciate and will always remember that. Thank you for making it such a positive experience. More
by asmith22061
March 15, 2024
Unprofessional, Pathetic, Disgusting, Useless, The dealership is a joke .. They were unprofessional, unprepared, unethical, useless, dishonest, incompetent, disgusting .. I, had to take the truck back dealership is a joke .. They were unprofessional, unprepared, unethical, useless, dishonest, incompetent, disgusting .. I, had to take the truck back to repair the airbag, replaced the transmission, and a thermostat. More
by plhoomes
March 07, 2024
Efficient, Caring, Accommodating, Professional and willing to work with me at all cost!!! Hard working and personable! willing to work with me at all cost!!! Hard working and personable! More
by farringtonsonja
March 05, 2024
If you have need a vehicle definitely go to Cedric he is 100 % honest with his customers 100 % honest with his customers More
by mckenzie.smith02
Employees Worked With
