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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

May 05, 2023

So friendly and extremely professional! I highly recommend getting your vehicle here and having your vehicle serviced here! More

by tiffany.turner25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Serra Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Birmingham Team

May 04, 2023

They took the car and completed the work. I thought that it could have been done better and for less money. More

by joe.p.dowdey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

May 01, 2023

Really enjoyed the process on buying my Chevy Colorado. Sales person answered all my questions and concerns. Christian did amazing job and love to work together on our future purchases. Thanks again More

by Dustinchriswell54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Serra Chevrolet responded

Thank you for your great review! We're glad that Christian could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

April 27, 2023

I love the service you all provide fast service. In and out in no time you all keep my car running smooth More

by nateboon44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Serra Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Serra Chevrolet Birmingham Team

April 26, 2023

It was very nice experience going in the serra chevy dealer malik is the best and I love my chevy equinox thankyou malik. More

by mohimrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

Apr 28, 2023 -

mohimrn responded

Thankyou so much.

April 25, 2023

Sold me a car with no key to locking lugnut, battery cables corroded and bad tires. I had to get it all replaced within 4 months of purchasing the car, and the dealership said they could not help me. More

by anhill89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicky Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Serra Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

April 25, 2023

Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Horrible Didn’t care about us just the down payment When papers were sign More

by ckringstaff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vicki Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Serra Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Serra Chevrolet Birmingham Team

April 24, 2023

Look Vickie they took good care of me change my life and help.me get me back More

by richardsoneric367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Serra Chevrolet responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Serra Chevrolet Birmingham Team

April 22, 2023

The men/laddies were very nice and squeezes me in. All very polite. It would have been nice had they washed or cleaned the mats but that won’t keep me from coming back. More

by jedigroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 25, 2023 -

Serra Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Serra Chevrolet Birmingham Team

April 21, 2023

Bad no sticker on miles did not sit it back don't think they changed my oil 🪔🪔 More

by Big. Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicky Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Serra Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

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