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Serra Chevrolet

Birmingham, AL

3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

June 06, 2023

Excellent customer service! ! This was my first choice for a dealership and it didn’t disappoint More

by Lillian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience, Lillian! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 02, 2023

Vicki, Richard, Malik, Christian, Cedric, Brittany, Ashley, Antonio, Jarrell, Chadwick, Destiny and Lela made me feel at home! This place ricks!! More

by CLINTSNESLLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio, Chad,, Richard Weigand
Jun 02, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

June 02, 2023

Nice friendly staff and Environment as well. Everyone was so helpful and easy going . I will definitely recommend to friends and family. More

by dukenj831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

June 01, 2023

The first day I had the car the check engine light turned on forcing us to come back and turn in the car for MORE maintenance. We were assured it had been checked up to proper code. This is honestly a huge d More

by jacksnjules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cedric Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Clements
1.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Eiserloh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Terrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Khayyam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mason McFalls
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hemingway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Serra Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

June 01, 2023

Very courteous, very helpful, patient explained all my questions.nice people the best.im glad I wound Up at serra . More

by arkansasson1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hemingway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Serra Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Birmingham Team

May 31, 2023

Mr. Worthy & team did awesome with making feel comfortable and can be trusted. Thank you for it All! More

by arenee.heard
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Worthy & Stacy H. we’re the ones to assist me.
Jun 02, 2023 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

May 31, 2023

Great place people was nice and friendly I would recommend people to come Sierra to car shop More

by tammicanderson77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

May 27, 2023

Excellent service Friendly staff Clean environment I felt safe I will referral my family to your company!! More

by Sylvialeejackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Khayyam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

May 27, 2023

I appreciate the maintenance & sustainment service on my Spark. Thank you much ~ Kindest regards, Antoinette More

by Antoinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Each employee I encountered ~ Superb
May 30, 2023 -

Serra Chevrolet responded

Thank you for this amazing review, Antoinette! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

May 25, 2023

The service was terrible very unprofessional and I would like to speak to district manager More

by Bfelder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tessa McCown
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Serra Chevrolet responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Serra Chevrolet Birmingham Team

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