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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
Verified Customer
June 21, 2023
Ashley Miles was great she helped my son get a car for me ( his) mom all the way from Hawaii She was committed to making sure to meet all my sons needs and had no problem answering any questions we had A ( his) mom all the way from Hawaii She was committed to making sure to meet all my sons needs and had no problem answering any questions we had Ashley said I would drive away in a dependable vehicle and she did just that I highly recommend asking for Ashley Miles More
by keba32002
Employees Worked With
Ashley Miles
June 21, 2023
Vickie is an amazing person and I’m sure an asset to any company she chooses to work for! She needs a raise! Or to go to a more deserving employer. I wish I had anything good to say about the actual deale company she chooses to work for! She needs a raise! Or to go to a more deserving employer. I wish I had anything good to say about the actual dealership. The dealership itself, I would give 0 stars if I could. Back in the shop, they don’t listen to anything you say. They hire inexperienced people while not having them overseen by people with actual experience and try to sell you on things that your vehicle doesn’t need while completely missing HUGE issues like your CV joints being blown. That’s about all I can say about Thai establishment. But you couldn’t pay me to go back there. More
by JR.
Employees Worked With
June 20, 2023
A very big thanks to Cedric Robinson for helping me so much to get my Camaro. He went above all expectations in making sure I was satisfied. I consider him my car salesman and my friend. If anyone needs a much to get my Camaro. He went above all expectations in making sure I was satisfied. I consider him my car salesman and my friend. If anyone needs a car or truck just see him and he will help you. Serra Chevy Sales Dept. is the bomb! More
by randyd2
June 16, 2023
I was waiting for y'all to call me back when my back front back seat cover come in and when my parts to my transmission come in the transmission line shower telling me about and also I got a blow by lik front back seat cover come in and when my parts to my transmission come in the transmission line shower telling me about and also I got a blow by like all is going into my breather More
by timothylittle
June 16, 2023
I still haven't heard anything about my front back seat cover that they broke and also I still haven't heard anything about my transmission lines that they cross threaded they said it was going to put new cover that they broke and also I still haven't heard anything about my transmission lines that they cross threaded they said it was going to put new ones on and also it's all going into my breather More
by timothylittle
June 16, 2023
I still haven't hear anything about my transmission line so they were supposed to order and I still haven't heard anything about my back seat cover that they broke off they mistreated my transmission lines so they were supposed to order and I still haven't heard anything about my back seat cover that they broke off they mistreated my transmission lines and I still haven't heard anything about the oil going into my breather it has a blow by I think it shouldn't have a blow by I spent $9,000 on my motor and $7,000 on my transmission I think it should be decent More
by timothylittle
June 14, 2023
Serra Chevrolet like all big dealerships has Terms & Policy's they have to go by, however at the Same time they have Great Standards to insure that the Customer is Satisfied to the best of their ability Policy's they have to go by, however at the Same time they have Great Standards to insure that the Customer is Satisfied to the best of their ability., Good team of Respectful people working to Make Sure the buyer receives the Vehicle their looking for within their budget as the Team works together answering all One's questions, and explaining everything along the way. A Good Company with Great people. More
by rlnlpennell7065
Employees Worked With
Other Employees :
I can't recall everyone's names but everyone I spoke to or had working with Me I give a 5 Star, Richard Weigand
June 10, 2023
Christian was very professional and provided excellent service. He walked me through the process with patience. I am sure I will enjoy my vehicle for years to come. I will recommend family and friends. service. He walked me through the process with patience. I am sure I will enjoy my vehicle for years to come. I will recommend family and friends. More
by Ree
June 08, 2023
The sales rep was very helpful and was the reason why we purchased the SUV. purchased the SUV. More
by anhun1958
