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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
July 19, 2023
Vickie Edwards was VERY disrespectful in how she spoke to people of color and I would never recommend working with her!! I did NOT feel valued as a customer and she disrespected my mother in how she spoke wh people of color and I would never recommend working with her!! I did NOT feel valued as a customer and she disrespected my mother in how she spoke while I was in a meeting with another employer!! I felt racially profiled being that I’m black and she stereotyped us as if we were beneath her!!! I did NOT enjoy my experience with her!!! She should NOT work with people of color!! More
by Nastahcia Richardson
Verified Customer
July 13, 2023
We had an unexpected break down while traveling. Serra got us in the next morning first thing and had us back on the road quickly. I appreciate their hard work on short notice. Serra got us in the next morning first thing and had us back on the road quickly. I appreciate their hard work on short notice. More
by mlambdin0
July 12, 2023
Knowledgeable and efficient. The price was a little high for a tune up but I guess that’s business. The price was a little high for a tune up but I guess that’s business. More
by Prophetc52
July 12, 2023
Everyone was so nice and courteous to me and I also got a brand new car i wasn’t expecting to leave with a brand new vehicle but I am so excited and happy I had a great experience at Serra Chevrolet and I wi brand new car i wasn’t expecting to leave with a brand new vehicle but I am so excited and happy I had a great experience at Serra Chevrolet and I will be sending a few people there and hopefully they will leave just as happy as I was when I left. More
by sexykbates
July 10, 2023
My visit for service was excellent. I would recommend this service to someone needing it. I would recommend this service to someone needing it. More
by 1975ed.travis
Employees Worked With
July 10, 2023
Vehicle I have leaks in hatch profusely will not fix. Spare tire compartment has standing water. Spare tire compartment has standing water. More
by awkmaud69
July 08, 2023
Good service you don't have to wait long for a oil change. The staff is friendly and waiting room is clean change. The staff is friendly and waiting room is clean More
by wykeithawilliams.ww
July 08, 2023
Cost of service has become outrageous. . Cost $60 ( oil & filter, rotate tires, top all fluids, and full inspection) two years ago. Last service was $280 and only difference is I had an air . Cost $60 ( oil & filter, rotate tires, top all fluids, and full inspection) two years ago. Last service was $280 and only difference is I had an air filter included but no fluid check & fill and no inspected. I bought my vehicle new there and have had all service done there. NEVER AGAIN. More
by johnby00
Employees Worked With
July 07, 2023
Untrustworthy, Uncaring, Unprofessional,misleading, Worst Burying experience EVER !!! Would Not recommend to ANYBODY, HORRIBLE, DO NOT BUY From Serra!!! Burying experience EVER !!! Would Not recommend to ANYBODY, HORRIBLE, DO NOT BUY From Serra!!! More
by user188
Employees Worked With
Richard Weigand
