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Serra Chevrolet
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Vicky lied to me and told me my air conditioning (under warranty) couldn’t be fixed unless I paid out of pocket to repair a broken mirror. Blatant lie to try and get me to pay for service that was unnecess warranty) couldn’t be fixed unless I paid out of pocket to repair a broken mirror. Blatant lie to try and get me to pay for service that was unnecessary. I will never take my car back here More
I am satisfied with the way I have been treated on that day thank you day thank you More
My entire purchase process was nothing short of perfect and straight to the point. I spent less than 2 hours inside the dealership! My salesman Troy at Serra Chevrolet was top tier and professional. Troy m and straight to the point. I spent less than 2 hours inside the dealership! My salesman Troy at Serra Chevrolet was top tier and professional. Troy made my experience purchase all about me and took great care of me during my time there. He made sure that I not only had what I wanted but what was best for and my lifestyle. Be sure to ask for him when you go into the dealership, he’s awesome. The managers were great with hospitality and their communication. Thank you Serra Chevrolet! More
Your servers were very great 1 to 10. I’ll give you 10 keep up the great work I’ll give you 10 keep up the great work More
My wheel was damage when tires were rotated. Service manager ended up ordering me a new wheel. They installed my spare while I waited on the new wheel. When the new wheel came in I changed it ou Service manager ended up ordering me a new wheel. They installed my spare while I waited on the new wheel. When the new wheel came in I changed it out with the spare. I had a hard time getting the lug nuts off because they were over tightened. I had to use a cheater bar. If I had to change this on the side of the road I wouldn’t be able to break the lug nuts loose with the original lug wrench. I suggest tighten lug nuts to factory specs. In addition, when removing wheels, be careful when removing lugs to avoid damaging wheel. All this could have been avoided. More
Great people. Everyone is friendly. Go to Serra Chevrolet and be sure you ask for Troy or Jourdan they are the nicest guys you’ll ever meet. Everyone is friendly. Go to Serra Chevrolet and be sure you ask for Troy or Jourdan they are the nicest guys you’ll ever meet. More
The store had a very friendly staff. They were helpful with financing and did an excellent job trying to give the customer what they are looking for m. They were helpful with financing and did an excellent job trying to give the customer what they are looking for m. More
Professional considerate dealership assuring that our vehicle choices will satisfy our needs and service requirements. vehicle choices will satisfy our needs and service requirements. More