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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
August 23, 2023
This dealership charged me $1000, advised me to buy bushings indicating it would resolve my issue. Based on their diagnostic. This didn’t address my problems and a $1000 later I have the same problem. bushings indicating it would resolve my issue. Based on their diagnostic. This didn’t address my problems and a $1000 later I have the same problem. More
by LAVARISTHOMAS
Verified Customer
August 19, 2023
The dealer I had, ashley miles was awful. I spent 6 hours in the dealership to buy a car when I should’ve just left. My first time buying a car was the worst experience. I spent 6 hours in the dealership to buy a car when I should’ve just left. My first time buying a car was the worst experience. More
by bridgmonkendall
August 18, 2023
I purchased my vehicle July 1st 2023 it's been back to service 3xs. This last time they didn't fix it at all. service 3xs. This last time they didn't fix it at all. More
by richardparker234
Employees Worked With
August 10, 2023
Had a good experience with the service department on my visit. Customer service good ad visit. Customer service good ad More
by tyler1002
Employees Worked With
August 07, 2023
My car stopped working after two days, customer service took forever just to answer my calls and have a conversation with me. Even after they have my car it has been two weeks and I’ve barely got any infor took forever just to answer my calls and have a conversation with me. Even after they have my car it has been two weeks and I’ve barely got any information until recently. More
by khaylawashington
August 05, 2023
I had a good experience at the service department. Customer service was nice to me. Customer service was nice to me. More
by tyler1002
Employees Worked With
August 05, 2023
Vickie worked very hard to put me in a decent car that I could afford. could afford. More
by tyler1002
August 01, 2023
The salesman was very helpful with finding a comfortable affordable vehicle that suits my needs. affordable vehicle that suits my needs. More
by Shanta C
July 31, 2023
Kid and answer, good options respect to repair my car Respect my appointment time Call me when my car is ready car Respect my appointment time Call me when my car is ready More
by Edduve
