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Serra Chevrolet

Birmingham, AL

Overview
Employees
Reviews
Vehicles
3.9
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience. When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange! We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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1170 Center Point Pkwy

Birmingham, AL

35215

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Showing 894 reviews

September 22, 2023

This dealership got me into a car the day I went. They were kind and about their business. More

by jazzminenelson7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

September 22, 2023

Very polite and not pushey. I would do business with them again. Jarrell was very helpful! More

by LeakPro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Serra Chevrolet responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Serra Chevrolet Birmingham Team

September 21, 2023

This one is the best dealership since I moved here. Both times I came my experience was great! More

by Chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Serra Chevrolet responded

Chambers, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Serra Chevrolet Birmingham Team

September 20, 2023

Handled everything well, simple and professional. Any concerns were addressed accordingly! Front desk was welcoming. More

by jessica abarca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Serra Chevrolet responded

Jessica, we are so glad we could take care of all of your needs at Serra Chevrolet Birmingham. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Serra Chevrolet Birmingham Team

September 20, 2023

Serra is a classy organization, people go out of there way to be nice and very attentive More

by contadherlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Serra Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Serra Chevrolet Birmingham Team

September 20, 2023

They was patient and super understanding with me. They helped me accomplish my trade in. More

by Zankeria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Steinle- 5star
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Sep 22, 2023 -

Serra Chevrolet responded

Your review brightened our day, Zankeria! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Serra Chevrolet Birmingham Team

September 19, 2023

Very helpful I need information on how to pay my car note online, I called Redstone credit union last week and the had no information on my perchance More

by gibbsc52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Serra Chevrolet responded

Thank you for leaving us this great review, Gibbs! We are very happy to hear that we could be so helpful during your recent visit with us. Please reach out to us at your convenience so we can help answer your questions. Sincerely, The Serra Chevrolet Birmingham Team

September 17, 2023

My service representative Tess is great! She is always attentive to my concerns. Thank you More

by OESMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa McCown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

September 15, 2023

I had a great experience! No pushy salespeople or feeling like I was taken advantage of. All dealings were very fair & the people there operate with integrity. More

by patrick.jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Serra Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Patrick! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Birmingham Team

September 10, 2023

The end result turned out good but took longer than estimated. I was somewhat disappointed. More

by Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body Shop
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Sep 12, 2023 -

Serra Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Serra Chevrolet Birmingham Team

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