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Serra Chevrolet
Birmingham, AL
894 Reviews
Serra Chevrolet in Birmingham, AL. is the best new Chevrolet and used car dealership in the area. From selling you your next vehicle to providing auto loans and leases to getting service and genuine GM parts, we have handled our customers’ automotive needs under one roof for 17 years. Every time you visit our dealership, our team goes above and beyond to ensure you are 100% satisfied with your experience.
When you shop at Serra Chevrolet, you can expect the best of everything! We offer the most variety in our inventory of new and used vehicles at the lowest prices around. Our finance professionals will find the most affordable auto loan or lease payments for your purchase, and our certified technicians provide the best vehicle service and repairs in the area. We’ve outlined these advantages and more in our Serra Promise. We also have a 72-hour exchange policy: If you aren’t completely satisfied with your purchase within 72 hours, bring your vehicle back for a no-hassle exchange!
We believe that car ownership should be stress-free at every stage of the experience. That’s why we offer online tools to help you before, during, and after the sale. Our website offers you the chance to browse our new and used inventories, apply for financing, value your trade-in, schedule your service appointment, order parts, and much more! When you’re ready to talk to us, drop by the dealership at 1170 Center Point Parkway, Birmingham, AL 35215, or call us at 205-588-4374.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 894 reviews
October 22, 2024
The first guy salesperson that I had tried to charge me $3,000 more. They end up firing him the second one on the second contract that I had to go sign. Try to charge me again more as soon as I sign that s $3,000 more. They end up firing him the second one on the second contract that I had to go sign. Try to charge me again more as soon as I sign that second contract that was $2,500 more than the asking price after being promised a warranty on engine and transmission. Come to find out she wouldn't give it to me. Didn't even make it home and the front differential went out and now they're no longer returning my phone calls More
by yhorner2018
Employees Worked With
Matthew was the first one and I cannot remember the second person I had talked to in financials
April 30, 2024
I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle. He went above and beyond his job to help me get in a vehicle. More
by angelemartin46
Verified CustomerEmployees Worked With
April 21, 2024
Enjoyed getting my service with the Serra team. Great, friendly, and precise. Thanks Serra Team! Great, friendly, and precise. Thanks Serra Team! More
by Jessica.king
April 19, 2024
I have been watching this particular vehicle for a few months. The process was relatively easy. My salesman was very great and professional. The financing was surprisingly quick considering my credit. months. The process was relatively easy. My salesman was very great and professional. The financing was surprisingly quick considering my credit. More
by brian.snellgrove
April 14, 2024
Started out bad but has gotten better Tess is fantastic and I’m glad we stuck with them and I’m glad we stuck with them More
by kenneth.mccutcheon
Employees Worked With
April 14, 2024
Customer service was nice and professional. My car was carefully maintained. Please with the service. My car was carefully maintained. Please with the service. More
by anniej632
Employees Worked With
April 13, 2024
First off. I paid the highest price in Kelly blue book for this truck. The on star doesn’t work and service department said cost 1400$. I just bought this t I paid the highest price in Kelly blue book for this truck. The on star doesn’t work and service department said cost 1400$. I just bought this truck. Also when I returned for oil change I want tire rotation When I got home and further inspection, the tires were not rotated because the brake dust on the front tires and none the back so still no rotation. I was there for an extremely long time when I asked the service man about my truck. He came back at first and said he could not find my truck overall for the cost of what I paid for this truck. I’ve been very disappointed and how I’ve been treated. More
by deangober
April 13, 2024
Tia in the service department was great she was so sweet and she called me the next day to make sure everything was good. Great Customer Service 😊 and she called me the next day to make sure everything was good. Great Customer Service 😊 More
by Shammeka
Employees Worked With
Tia I think that was her name she was sitting in the corner when I walked in
April 10, 2024
Great job excellent customer service very happy with the vehicle I purchased and would be staying with them for awhile. vehicle I purchased and would be staying with them for awhile. More
by jabari.rice
