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Serra Chevrolet Sterling Heights
Sterling Heights, MI
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 451 reviews
February 15, 2021
My 2007 Corvette had a service letter out by GM on a fuel vapor smell issue,took it to Dealer where I bought the car new Jason checked the car over and my Corvette was OK. Very knowledgeable service r vapor smell issue,took it to Dealer where I bought the car new Jason checked the car over and my Corvette was OK. Very knowledgeable service rep More
by DizzyFuzzy
Employees Worked With
Jason Crager
November 01, 2020
Jim was very helpful in finding me a used truck that suited what packages I wanted and he worked hard to get me the best deal. Very Pleased with the service. suited what packages I wanted and he worked hard to get me the best deal. Very Pleased with the service. More
by Mike Penney
Employees Worked With
Jim Steen, Amanda Iafrate
October 07, 2020
We recently purchased a Blazer from Teresa Baker, the best car salesperson we have ever dealt with. She is upfront and knows her business and is the reason we changed brands. Buff Whelan is lucky to ha best car salesperson we have ever dealt with. She is upfront and knows her business and is the reason we changed brands. Buff Whelan is lucky to have someone like her! More
by dianneja
Employees Worked With
Theresa Baker
September 08, 2020
Rob Sielaff has been our salesman for well over 10 plus years - he is personable, helpful & professional - we wouldn't go anywhere else. Makes return leasing & new leasing a breeze! years - he is personable, helpful & professional - we wouldn't go anywhere else. Makes return leasing & new leasing a breeze! More
by LynDi
Employees Worked With
Rob Sielaff
July 29, 2020
Very helpful, Knows what he is doing The Dealership is very clean well staffed and they have several cars to choose from. Everyone is wearing a mask and practicing social distancing duri The Dealership is very clean well staffed and they have several cars to choose from. Everyone is wearing a mask and practicing social distancing during this Covid19 Pandamic. I felt very safe and taken care of! My salesman Tony Capizzi was congenial and very professional. More
by hassarloans
Employees Worked With
Tony Capizzi
June 16, 2020
Amazing On the 28th of May I drove away with a new car after my old one ran HOT! Michelle David was my sales person and she did a wonderful JOB. I had been go On the 28th of May I drove away with a new car after my old one ran HOT! Michelle David was my sales person and she did a wonderful JOB. I had been going to Buff Whelan for about 6 years and they have always treated me right, so when I needed a new car I went there and Michelle was just a person GOD sent to take care of me! Thanks Michelle you are the best, I truly love you :) More
by BBMAYES
Employees Worked With
Jason Crager, Laura Noriega, Denise Leszczynski, Rick Karr, Michelle David, Patrick Tomasek, Andy Schocke, Jamie Lipps
March 06, 2020
AMAZING CUSTOMER SERVICE!!! Jeff Garlow, & Tom Studholme were AMAZING! what an easy seamless process. into a Used vehicle at such an amazing price. Very friendly, personable, ge Jeff Garlow, & Tom Studholme were AMAZING! what an easy seamless process. into a Used vehicle at such an amazing price. Very friendly, personable, genuine & honest salesman!! 10/10 would recommend Tom to anyone looking to purchase a Used vehicle.!! Will definitely be coming back for all my service, & sale needs. More
by Rachel Edgington
Employees Worked With
Tom Studholme, Jeff Garlow
February 18, 2020
Fantastic Assistance in vehicle purchasing, etc. Took an extreme amount of time to discuss our car's being totaled in an accident and making sure we were being helped in all matters. Helped tremendou Took an extreme amount of time to discuss our car's being totaled in an accident and making sure we were being helped in all matters. Helped tremendously in obtaining another vehicle for our use. Will always be a customer of Buff Whelan. More
by williamagrusa
Employees Worked With
Darrin Uhlig, Robert Schultz
November 17, 2019
They have the worst service I saw , they broke down my car engine after I was doing oil change for years by them , the last time they didn’t screwed the oil filter in full , that is why was leaking for aw car engine after I was doing oil change for years by them , the last time they didn’t screwed the oil filter in full , that is why was leaking for awhile until cost me a big damage in the engine, More
by Michael Manni
Employees Worked With
Service manager Mr. Dan and general manager Mr. jack
September 18, 2019
Buyer Beware This dealer uses deceptive business techniques by nor fully identifying all customer liability. Specifically the "disposition fee" was not presented This dealer uses deceptive business techniques by nor fully identifying all customer liability. Specifically the "disposition fee" was not presented or discuss at the time of leasing a vehicle from Rob Sielaff. I did not discover this until I turned in the vehicle at lease end. More
by Mike M
Employees Worked With
Jack Bos, Rob Sielaff
