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Serra Chevrolet - Cadillac - Buick - GMC - Service Center
Jackson, TN
228 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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228 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center
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April 02, 2024
Great experience, answered all my questions and left me feeling comfortable after my first time using them. feeling comfortable after my first time using them. More
by samantha_berkley
Verified CustomerEmployees Worked With
March 27, 2024
Great service, great dealership! Laura in telephone sales is awesome! Everyone was very helpful with all of our concerns. Laura in telephone sales is awesome! Everyone was very helpful with all of our concerns. More
by barbaradavis62
March 26, 2024
Service was great. I would recommend this dealership to anyone. We love our Kia Telluride! I would recommend this dealership to anyone. We love our Kia Telluride! More
by sfvincent
Employees Worked With
March 21, 2024
I’ve taken my car to Serra for years to have it serviced. One day I took it in for service and was told I needed a motor replacement that wasn’t true, I think I’m going to take my car and have it serviced so One day I took it in for service and was told I needed a motor replacement that wasn’t true, I think I’m going to take my car and have it serviced somewhere else. I’m done!! More
by s.angela16
Employees Worked With
March 20, 2024
The dealership fixed my truck in a timely manner but 3 days later I started having some of the same issues again. My husband called the dealership back and they told him that they would have to do another days later I started having some of the same issues again. My husband called the dealership back and they told him that they would have to do another diagnostic test again and charge me for whatever the problem is. Why would you charge me again if the problem wasn’t fixed in the first place. I’m VERY upset and disappointed with Serra Chevrolet More
by Nurse Walker
Employees Worked With
March 19, 2024
they told me that the brake job would take 4 hours. They did it in half the time, it only took 2 hours. Everyone is very nice. They did it in half the time, it only took 2 hours. Everyone is very nice. More
by RAINBOWPEACE1
Employees Worked With
March 19, 2024
I got my oil changed and my tires rotated. One valve stem cap is missing and the other 3 were not fully tightened. I had to turn them 2 to 3 turns to get them tight. They did however get me One valve stem cap is missing and the other 3 were not fully tightened. I had to turn them 2 to 3 turns to get them tight. They did however get me in and out quickly. More
by tim.stroud
Employees Worked With
March 17, 2024
Brian Russell was helpful and interested in helping me. He was very courteous. He has been prompt with follow up. He was very courteous. He has been prompt with follow up. More
by vossnatalie
Employees Worked With
March 16, 2024
Got me in on the same day, fast service and the front desk was very helpful. desk was very helpful. More
by ashbetts92
Employees Worked With
March 15, 2024
I trust Serra with their quality and honesty regarding both purchases and servicing my car. both purchases and servicing my car. More
by annejensen32
Employees Worked With
