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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.6
226 Reviews

226 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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July 31, 2024

Service was fast, friendly and overall great! Everyone I came in contact with was courteous. More

by vjones7660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Serra Chevrolet Buick GMC Cadillac was fast, friendly, and great. Our team takes pride in providing courteous service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

June 25, 2024

Received the same excellent service we have received for the last twenty plus years. The main reason we come back. More

by tenntilesusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, we appreciate your loyalty over the last twenty plus years. We are thrilled to hear that you consistently receive excellent service. Please do not hesitate to reach out if you need anything in the future. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

June 20, 2024

Great service! Kelton is awesome! Good business ethics. Glad I go there.will continue and return when needed. More

by nwarren2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! Kelton and the team at Serra Chevrolet Buick GMC Cadillac are delighted to have provided you with great service. We appreciate your recognition of our good business ethics and look forward to welcoming you back whenever you need us. Sincerely, Your Friends at Serra Jackson

June 18, 2024

I came in for a recall on KIA Sorento, was taken care of in a very fast and friendly manner. More

by bill.hawkins65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady and another person sorry didn't get their names
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Jun 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive review, Bill! We are glad to hear that you had a fast and friendly experience when you came in for a recall on your vehicle. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

June 11, 2024

Kelton Gaugh kept updated with everything that needed to be done and what the cost would be. More

by msabella23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelton Gaugh
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Jun 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback! We're glad to hear that Kelton provided you with excellent service by keeping you informed throughout the process. We appreciate your review and look forward to assisting you in the future at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

June 07, 2024

Very helpful and friendly dealership. Glad we purchased from them. Happy with the Kia Sportage More

by p_anthony_latham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, we're delighted to hear you had a positive experience with us! Enjoy your vehicle, and please come back to see us in the future or share your experience with others. Sincerely, Your Friends at Serra Jackson

June 06, 2024

Great staff with a pleasant attitude and completed the work when promised correctly. Very attentive and welcoming! More

by ron_fancher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words about your experience with us, we always strive to provide excellent service. We're delighted to hear you found our staff attentive and welcoming. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

May 21, 2024

The kia dealership was very nice and conducted in a professional manner. I was offered coffee or water. The waiting area was very comfortable with wifi. More

by dyjmartin1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback! We are thrilled to hear about your pleasant experience at Serra Chevrolet Buick GMC Cadillac. It's great to know that you enjoyed our comfortable waiting area with WiFi and the hospitality extended to you. We appreciate your review and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

May 18, 2024

Was very good. Had an issue with the axle. They took the time to fix it the same day and saved me a lot of time. More

by morganbvernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Morgan! We are pleased to hear that we could resolve the issue with your axle promptly and efficiently. We appreciate your feedback and look forward to assisting you in the future at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

May 18, 2024

The service was done in a sufficient amount of time. I was giving all information about the service. The serviceman was very polite. More

by marhand4892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Blackwell
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your positive experience at Serra Chevrolet Buick GMC Cadillac! We're glad to hear that our team provided you with efficient service, thorough information, and polite service. We look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

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