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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.6
226 Reviews

226 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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August 26, 2024

I had an issue with the tire monitor system and I have an extended warranty on my Acadia. They contacted the warranty company and my repair was covered under my warranty. More

by debbyvdorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
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Aug 27, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! We're glad to hear that your tire monitor system issue with your Acadia was resolved and covered under your extended warranty. We appreciate your feedback and are here to help with any future needs. We hope to see you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

August 23, 2024

fast, friendly and fair price. greeted promptly and offered courtesy shuttle to work with pick up later same day More

by WCROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear you had a fast and friendly experience at Serra Chevrolet Buick GMC Cadillac. It's great to know our courtesy shuttle service made your day more convenient. We appreciate your support and look forward to serving you again soon! Sincerely, Your Friends at Serra Jackson

August 19, 2024

The staff is always friendly. The waiting area is always clean. The parking could be better is my only negative. More

by crystalmiddleton466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your valuable feedback! We're thrilled to hear that you find our staff friendly and our waiting area clean. We appreciate your input about the parking and will take it into consideration as we work to improve the experience at Serra Chevrolet Buick GMC Cadillac. We look forward to serving you again soon! Sincerely, Your Friends at Serra Jackson

August 18, 2024

Service dept was very good and kept us informed about our issue. Quickly got our vehicle repaired. More

by jburg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Williams
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Aug 19, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that our service department kept you informed and quickly repaired your vehicle. At Serra Chevrolet Buick GMC Cadillac, we strive to provide excellent service, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

August 18, 2024

They have been the best I usually hate trading cars but it was a pleasure trading at Serra More

by gaylont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience trading cars at Serra Chevrolet Buick GMC Cadillac was a pleasure. Your satisfaction is our top priority, and we appreciate you choosing us. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

August 15, 2024

Very friendly and fast service. Lobby was clean. Everyone was helpful and knowledgeable of shop. More

by jimnuckolls1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're delighted to hear that you enjoyed our friendly and efficient service at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in maintaining a clean and welcoming environment while offering knowledgeable support. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

August 13, 2024

Great customer service. It’s always nice to get the help you need and they are always willing to help. More

by simeonck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Croom
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Aug 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your feedback about the great customer service at Serra Chevrolet Buick GMC Cadillac. It's wonderful to hear that our team was able to provide the help you needed. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

August 09, 2024

Wonderful service department. Have always gone above and beyond! Worked me in to get my service done in a timely manner. More

by t.hilliard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our service department at Serra Chevrolet Buick GMC Cadillac. We pride ourselves on providing timely and exceptional service, and it's great to know that we could accommodate you. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 03, 2024

It was a great buying experience working with Joe and the Serra Chevrolet team in Jackson. More

by jj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear about your great buying experience with Joe and the Serra Chevrolet Buick GMC Cadillac team in Jackson. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 01, 2024

The service was good. I only came to schedule an appointment but was able to get my service taken care of right then. Awesome. More

by sweetannscreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We are delighted to hear that your experience with Serra Chevrolet Buick GMC Cadillac was positive and that we could accommodate your service right away. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

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