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Serra Chevrolet - Cadillac - Buick - GMC - Service Center
Jackson, TN
287 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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287 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center
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March 22, 2025
I don't choose to respond to this question, my rating state my opinion, Thank you state my opinion, Thank you More
by davidgargas
Verified CustomerEmployees Worked With
March 21, 2025
They were awesome and well managed! Our manager was extremely nice and took great care of us. Our manager was extremely nice and took great care of us. More
by baileighhuffman
Employees Worked With
March 18, 2025
Great experience…Stan really took care of me…finished work a lot sooner than I expected. work a lot sooner than I expected. More
by ccrockarell
March 16, 2025
Great service before, during, & after the sell. Fair competitive pricing. Have traded with these folks for years. Good people! Fair competitive pricing. Have traded with these folks for years. Good people! More
by hoyt0
Employees Worked With
March 13, 2025
Everyone was helpful and kind. The job was completed in a timely manner. The waiting area was neat and clean. Coffee was available. Th main restroom was closed due to maintenance b The job was completed in a timely manner. The waiting area was neat and clean. Coffee was available. Th main restroom was closed due to maintenance but an alternative one was offered. More
by lordonbar
Employees Worked With
March 08, 2025
Stan was so helpful,professional. He made me feel proud that I trade at Serra. I was in hospital so it more than usual. He made me feel proud that I trade at Serra. I was in hospital so it more than usual. More
by gkillebrew
March 04, 2025
Kelton is the best. Easiest oil change ever. Best price too. Thank you for the help. Easiest oil change ever. Best price too. Thank you for the help. More
by lauraangle89
Employees Worked With
March 01, 2025
everyone is always so friendly and helpful. When making appointment they are very easy to work with and I always leave my vehicle for the day. they always ask for assistance to a ride. When making appointment they are very easy to work with and I always leave my vehicle for the day. they always ask for assistance to a ride. More
by juneald1963
Employees Worked With
Jimmy , Jessie
February 23, 2025
I took my Tahoe in for a noise it made when you were going over 70 mph. The transmission had just been replaced at another dealer. They told me to turn the radio up and not worry about the noise. Serra going over 70 mph. The transmission had just been replaced at another dealer. They told me to turn the radio up and not worry about the noise. Serra said the noise was from rear differential. $3700 repair, noise still there. The transmission, not even a week old, was bad. The way replaced but I paid for a repair that I'm not sure was necessary and it was very expensive. Not too pleased with either dealer but Serra did get it repaired. Express Chevrolet in Brownsville put in a bad transmission, not their fault, but discounted my concerns and told me to turn the radio up and ignore the noise. More
by rlcherry
Employees Worked With
Other Employees :
After the first (not sure necessary repair) I was given a loaner car. In total my car was at Serra almost 5 weeks
