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Serra Chevrolet - Cadillac - Buick - GMC - Service Center
Jackson, TN
226 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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226 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center
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December 16, 2023
It Was Our First service on the 2023 Yukon Denali Ultimate this was a great experience due to the service we received . Thomas set our appt and had it back to us on time ! Ultimate this was a great experience due to the service we received . Thomas set our appt and had it back to us on time ! More
by stevehardee
Verified Customer
December 15, 2023
After last service visit for our new Enclave found oil on our garage floor. Looking under the front of the car, oil was on the frame. Called the Serra Service Department - Representative said "Well the tec our garage floor. Looking under the front of the car, oil was on the frame. Called the Serra Service Department - Representative said "Well the techs sometimes forget to clean up." Won't be back for service again. More
by rjohnson50
Employees Worked With
December 13, 2023
Service was excellent. Matt took very good care of me and went out of his way having my car washed and vacuumed. Serra had great service technicians Matt was the best. Matt took very good care of me and went out of his way having my car washed and vacuumed. Serra had great service technicians Matt was the best. More
by C. Holmes
December 10, 2023
Super informative, easy process, and quick and thorough service 10/10 recommend them for all services and/or needs service 10/10 recommend them for all services and/or needs More
by carterk2011
Employees Worked With
December 09, 2023
Sarah has an award-winning service department that took care of my problem in record time and sent me on my way and also provided me a vehicle to get to work while they service my vehicle with a computer u care of my problem in record time and sent me on my way and also provided me a vehicle to get to work while they service my vehicle with a computer upgrade More
by jamesevanssmith
Employees Worked With
December 08, 2023
Professional, appointment was timely, cost was reasonable, facility was well kept, coffee was hot And I will be back reasonable, facility was well kept, coffee was hot And I will be back More
by cmille2337
Employees Worked With
December 01, 2023
Very professional. The vehicle service begs in at the scheduled time and complete with in the estimated time given prior to the service appointment. The vehicle service begs in at the scheduled time and complete with in the estimated time given prior to the service appointment. More
by aricketts71
Employees Worked With
November 28, 2023
Everyone in the service department was kind, personable , knowledgeable and helpful. They informed me of the delay on the delivery of the part I ordered (it wasn't vital to the vehicle at the time) and as , knowledgeable and helpful. They informed me of the delay on the delivery of the part I ordered (it wasn't vital to the vehicle at the time) and as soon as it came in called and scheduled service appointment. Installation of the part and service update was completed in less than 2 hours! More
by angela-f
Employees Worked With
November 23, 2023
I have been coming here for years and love the service. Will only buy a Kia for that reason and many more. The young Porter who transported me was very friendly and professional. Will only buy a Kia for that reason and many more. The young Porter who transported me was very friendly and professional. More
by twilbanks0300
Employees Worked With
November 23, 2023
Very good service, and very friendly reps. Alyssa Wray is a gem and needs great accolaids. Alyssa Wray is a gem and needs great accolaids. More
by garyjoeproulx
Employees Worked With
