Serra Chevrolet - Cadillac - Buick - GMC - Service Center
Jackson, TN
228 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center
They have the best customer service I ever been to I would recommend them to anyone would recommend them to anyone More
excellent service from repair to suttle driver to car wash and especially your staff enjoy doing bus with you thanks wash and especially your staff enjoy doing bus with you thanks More
Great customer service and the wait was not long at all. I would recommend family and friends. I would recommend family and friends. More
Being a widow isn’t ease. Having to manage everything on my own now living on a budget. Serra Kia services department in Jackson Tenn have been so helpful and understanding. I Having to manage everything on my own now living on a budget. Serra Kia services department in Jackson Tenn have been so helpful and understanding. I’m praying that my car stays in good shape. I’m doing the best I can to keep my car in good running condition. I never miss my maintenance appointments. Believe me I budget my car maintenance into my budget each month. So when it’s time for my oil changes I’m prepared for it. Thank you Alyssa Wray for being a blessing to me. You’re always so kind and understanding. God bless. More
Fast and speedy service with very knowledgable technicians. Its easy to schedule appointment times for service. technicians. Its easy to schedule appointment times for service. More
Surprise charges, rude service center manager. Was told a diagnosis for engine trouble would be no charge, then suddenly I was charged for the diagnosis. Service manager said "They normally do Was told a diagnosis for engine trouble would be no charge, then suddenly I was charged for the diagnosis. Service manager said "They normally do tell about the charge." I told him they did not, and it sounds like their problem that I'm suddenly charged for. Service manager was smart-mouthed about it, said, "It's not my problem because it's not my truck that's not under warranty." I bought the vehicle here, and it will be my last. More
Everything went well. Fast and efficient. Clean and a nice waiting area. All employees polite and efficient. Fast and efficient. Clean and a nice waiting area. All employees polite and efficient. More
Excellent and courteous service department employees. Always treated well, kept apprised of what the problem is with my vehicle and the work being done. Always treated well, kept apprised of what the problem is with my vehicle and the work being done. More
Serra Kia has always done a very good and thorough job on my Sorento when I bring it in for service. my Sorento when I bring it in for service. More
Service is always handled in a timely matter and with courteous service. We have used the service department for many issues and they are always honest and nice. I have not had any issues with the servic courteous service. We have used the service department for many issues and they are always honest and nice. I have not had any issues with the service department. More