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Serra Chevrolet - Cadillac - Buick - GMC - Service Center

Jackson, TN

4.6
228 Reviews

228 Reviews of Serra Chevrolet - Cadillac - Buick - GMC - Service Center

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February 15, 2024

They are very friendly and they got us in and out quickly. They are also very knowledgeable about their business. We always enjoy going in for service. More

by dallmon319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman
Feb 15, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words, Dallmon. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

February 15, 2024

Good people, excellent fast service honors their discount coupons. Thanks folks We appreciate you all. More

by ford84020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

February 15, 2024

They always give me a detailed update on my vehicle. I feel like I'm in good hands. Thanks! More

by Elijess22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Feb 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

February 15, 2024

i was called and told my car had aftermarket parts installed and that it would almost a 1000 to repair, then i told them i want to see because i bought it brand new there and its never been touched ,b More

by g.gilliland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Serra Chevrolet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. Here at Serra of Jackson, we pride ourselves on customer satisfaction, and wish to discuss your recent experience further. Please contact us at your earliest convenience. Sincerely, Your Friends at Serra Jackson

February 13, 2024

Appreciate their professionalism and time expended by all employees to thoroughly answer all questions, even concerning vehicles that were not sold by them! More

by jwilli31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Patterson and all the staff of service department
Feb 14, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

February 13, 2024

Professional and courteous sevice. First rate state of the art service department. Great dealership and sevice. More

by jim_karen_mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Jim! Sincerely, Your Friends at Serra Jackson

February 09, 2024

Great service. Actually got my vehicle completed ahead of schedule. Kia service staff were very friendly and helpful. More

by PANDKHOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

February 09, 2024

Pleasant, courteous, and knowledgeable staff. I've always gotten good service and was updated or contacted with any issue outside of the initial service. More

by K4THP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Feb 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

February 06, 2024

Super nice people whenever I go, they get me in and out. Prices never change and I can always count on them to make sure my car is in good shape! More

by samaira.serca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Samaira, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

February 04, 2024

Excellent service. Always having the customer in mind. The wait time is always what they say it will be never any more. More

by smartin7864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

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