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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
595 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 595 reviews

July 04, 2023

I have purchased several vehicles at Serra, and have always had a good experience. I would recommend them! More

by rogndeb2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Bland, Steve Austin
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Jul 05, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Your Friends at Serra Jackson

July 04, 2023

I visit this location regularly for my Kia maintenance needs . The staff is always friendly and helpful. More

by evonne8030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

July 04, 2023

I called to see how soon they. Could install a battery for me they said immediately. They were true to their word. More

by belljoe7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Austin
Report | Print
Jul 05, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you on your next visit. Sincerely, Your Friends at Serra Jackson

July 04, 2023

Awesome service! Always prompt and friendly and courteous. They are very knowledgeable and always up to date on the latest recall info that may be related to your v More

by tsmith210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Austin
Report | Print
Jul 05, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Buick GMC Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Your Friends at Serra Jackson

July 04, 2023

My 2021 Chevy Silverado is misfiring now. And the all the Service Department replaced was a belt ? More

by thrifty.coolingandheating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Austin
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Jul 05, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks for sharing this review regarding your recent experience with us.Please contact us at your earliest convenience so we can work toward a resolution together. Sincerely, Your Friends at Serra Jackson

July 04, 2023

Always quick, friendly, professional. Repaired my warranty issue quickly. Made sure I knew how long and the process. More

by creativeteachertech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadillac service desk
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Jul 05, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Your Friends at Serra Jackson

July 04, 2023

They are very friendly and I didn't have to wait too long. I would recommend them to anyone. More

by tommylitton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

July 04, 2023

Always friendly, good service. We are glad we bought our vehicle here and would recommend the dealer. More

by tpowers60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

June 19, 2023

Every thing when good with my sales person helping me find the right Blazer LT 2023 More

by alfredburns04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

Jun 22, 2023 -

alfredburns04 responded

Had great service getting my new Trail Blazers LT 2023 June 10

June 18, 2023

They took all the time helping me me about new Trail Blazers 2023 and I was well please with the sales service manager and safet More

by alfredburns04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Talkington, Steve Austin
Report | Print
Jun 18, 2023 -

alfredburns04 responded

Serra of Jackson

Jun 29, 2023 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

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