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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
612 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 612 reviews
August 04, 2026
Service folks are great to work with. Kelton Gaugh made our experience special. Great service Kelton Gaugh made our experience special. Great service More
by dave.rizzuto14
Verified CustomerEmployees Worked With
August 02, 2026
Jason was great and the whole experience was streamlined to be as stress free as possible. Will be back for our next vehicle purchase. Highly recommend! to be as stress free as possible. Will be back for our next vehicle purchase. Highly recommend! More
by sslundry
July 30, 2026
Provided excellent customer service. The team fixed my issue quickly. Provided clear information of the step by step process. The team fixed my issue quickly. Provided clear information of the step by step process. More
by BRIANNASNIPES02
Employees Worked With
July 28, 2026
Rebecca was very patient and understanding with my issues. She was able to get in when I requested. issues. She was able to get in when I requested. More
by william.mcmath
July 28, 2026
Bought new tires. They aligned them. Car rides smooth and no pulling. They were quick. Everyone was nice. They aligned them. Car rides smooth and no pulling. They were quick. Everyone was nice. More
by KEERKS
Employees Worked With
July 28, 2026
Kelvin and all were super helpful. Great service. The dealership ship has alot of class. Great service. The dealership ship has alot of class. More
by lexerwin1944
Employees Worked With
July 28, 2026
The purchasing process was great, from start to finish. Any concerns were handled promptly and professionally. Ben was so helpful and amazing to work with. Any concerns were handled promptly and professionally. Ben was so helpful and amazing to work with. More
by MMiller
Employees Worked With
Ben Hudson
July 24, 2026
Service staff friendly, very good at making appts easy to make. Nice facilities and waiting room pleasant. Nice to have coffee in waiting room. Work is always timely and accurate. make. Nice facilities and waiting room pleasant. Nice to have coffee in waiting room. Work is always timely and accurate. More
by JUDYTUCKER06
Employees Worked With
July 21, 2026
Would have been five stars. We had an appointment for three, arrived at 2:45, did not get our car back until 4:30. Simple oil change for our car we purchased here in February. We had an appointment for three, arrived at 2:45, did not get our car back until 4:30. Simple oil change for our car we purchased here in February. More
by woodrat59
