Serra Chevrolet Buick GMC of Nashville

We recently purchased a new Chevy Traverse from Bobby Harrison @ Tom Bannen. It was a great experience. Bobby understood what we were looking for and took a lot of time to make it work for us. The whol Harrison @ Tom Bannen. It was a great experience. Bobby understood what we were looking for and took a lot of time to make it work for us. The whole process was painless! I highly recommend him and Tom Bannen. More

Keith was VERY HELPFUL in assisting me when I came in to get body work done to my truck, I also added a full detail on, H ewas helpful and presented the facts I needed to know as well as the answers to any get body work done to my truck, I also added a full detail on, H ewas helpful and presented the facts I needed to know as well as the answers to any question I had. I was skeptical about the wait time I was promised, but Keith called me a few times during the day to let me know the progress and if anything was going to be changed, but the time promised was accurate. BIG THANKS to Keith, I will definitely be back to work with him with the dealings concerning my vehicle. More

Chad was very helpful and knowledgable about the Tahoe we bought. His personality made it a great experience; he has a way of making you feel like you are dealing with a long time friend. We did not feel pre bought. His personality made it a great experience; he has a way of making you feel like you are dealing with a long time friend. We did not feel pressured at any time, and that is a great plus for me. I have walked away from deals before because the salesperson was not really listening to what I wanted, but focused on what he wanted to sell me. Chad was attentive to what we wanted in a vehicle, and thankfully we didn't have to endure the yada, yada, yada of, what I call, the typical auto salesman's xx. The entire process of our trade in, and the purchase went smoothly. We had the paperwork completed in record time, and was on our way home to Huntsville, AL with a smile on our face. In my personal opinion the dealership is very lucky to have such an energetic, and courteous person on their sales team. When I decide to trade again, I will definitely call Tom Bannen and ask for Chad! I am not a person that trades every couple of years to keep up with the styles; when I find something I like I drive it until the repairs start costing more than a new payment. Fortunately I know a lot of people in Northern AL that trade frequently, and I intend to point them in Chad's direction. More

I stopped by Tom Bannen Chevrolet looking to upgrade my truck. Ken was very patience with me and not at all pressureing me. After looking at and driving several trucks I finally decided on the perfect one truck. Ken was very patience with me and not at all pressureing me. After looking at and driving several trucks I finally decided on the perfect one for me. It was Ken's first day working at this dealership so Chad Waggoner helped with the paperwork and got me a deal I was very happy with. More

TERRIBLE SERVICE! DO NOT LEAVE ANYTHING THERE...OR ELSE IT WILL BE STOLEN AND THEY WILL NOT BE RESPONSIBLE FOR IT!! I LEFT MY WHEELS TO BE REPLACED. AFTER MY CAR WAS FIXED I CAME BACK A FEW DAYS LATER TO P IT WILL BE STOLEN AND THEY WILL NOT BE RESPONSIBLE FOR IT!! I LEFT MY WHEELS TO BE REPLACED. AFTER MY CAR WAS FIXED I CAME BACK A FEW DAYS LATER TO PICK UP MY WHEELS AND THE WHEELS WERE GONE!! DO NOT TRUST THESE GUYS WITH ANYTHING. PAY A LITTLE BIT EXTRA AND GET A BODY SHOP THAT WILL DO BETTER AND TAKE CARE OF YOU BETTER. THEY HAVE SURVEILLANCE AND IT WAS JUST CONVENIENTLY NOT ON TAPE!! HOW DOES THAT HAPPEN? THEY DID NOT PAY ME FOR WHEELS AND JUST SAID WE ARE SORRY...THAT IS IT!! STAY AWAY AND BE CAREFUL..GOD BLESS. More

I have been dealing with Tom Bannen since 1995. If i needed service or just had a question about a vehicle Jeff Boyd has been always helped me above and beyond what he had or was asked to do. His knowle needed service or just had a question about a vehicle Jeff Boyd has been always helped me above and beyond what he had or was asked to do. His knowledge respect and Great attitude show his professional and dedication to his job.He is a GREAT ASSET to Tom Bannen and i look forward to dealing with Jeff Boyd in the future. Thanks Again Jeff Tim Hearing More

My mother and have dealt with this dealership for around 5years. Mr Roberts has been almost like an uncle or brother in helping my mother in getting great used car after my dad passed. one of her 1st vehicl 5years. Mr Roberts has been almost like an uncle or brother in helping my mother in getting great used car after my dad passed. one of her 1st vehicle she ever purchased without my dad being around ,thats being around 4years now.the vechile she purchased is still as beautiful ,and operates as good as when drove it off the lot. now , i have purchased 2 vehicles ,the 1st was chevy pickup ,2nd dodge avenger ,and now i proud owner of a chevy silveroda/ pickup truck. the truck is best looking pickup truck i ever owned,has low milege, reasonable price, and interest rate. robert makes buying a car fun and exciting. in my opponion he has treated my family more like friends or family than a customer. as long as Mr Robert Thomas works for Tom Bannen my family and i will always to be a customer. More

Mark is very professional. I(Jeff Davis) have run retail stores for years and it is hard to find GENUINE caring salespeople. My wife(Mary Davis) had been looking at cars at 5 dealerships over the past 2 mon stores for years and it is hard to find GENUINE caring salespeople. My wife(Mary Davis) had been looking at cars at 5 dealerships over the past 2 months and due to his caring interaction we decided on leasing a car from him. Beau was very helpful as well. More

Matt was very helpful in finding the vehicle I wanted at a fair price. He did everything he could to expedite the sales process. I have used Tom Bannen as the service provider for my two "orphaned" Saturn a fair price. He did everything he could to expedite the sales process. I have used Tom Bannen as the service provider for my two "orphaned" Saturn vehicles and have been pleased with the work. More

Mr. Robinson is a good down to earth guy with great customer service. He made the Sales Process easy and accommodative. I will certainly recommend him to anyone looking for a Chevy, Buick or GMC. customer service. He made the Sales Process easy and accommodative. I will certainly recommend him to anyone looking for a Chevy, Buick or GMC. More