Serra Chevrolet Buick GMC of Nashville

TERRIBLE SERVICE! DO NOT LEAVE ANYTHING THERE...OR ELSE IT WILL BE STOLEN AND THEY WILL NOT BE RESPONSIBLE FOR IT!! I LEFT MY WHEELS TO BE REPLACED. AFTER MY CAR WAS FIXED I CAME BACK A FEW DAYS LATER TO P IT WILL BE STOLEN AND THEY WILL NOT BE RESPONSIBLE FOR IT!! I LEFT MY WHEELS TO BE REPLACED. AFTER MY CAR WAS FIXED I CAME BACK A FEW DAYS LATER TO PICK UP MY WHEELS AND THE WHEELS WERE GONE!! DO NOT TRUST THESE GUYS WITH ANYTHING. PAY A LITTLE BIT EXTRA AND GET A BODY SHOP THAT WILL DO BETTER AND TAKE CARE OF YOU BETTER. THEY HAVE SURVEILLANCE AND IT WAS JUST CONVENIENTLY NOT ON TAPE!! HOW DOES THAT HAPPEN? THEY DID NOT PAY ME FOR WHEELS AND JUST SAID WE ARE SORRY...THAT IS IT!! STAY AWAY AND BE CAREFUL..GOD BLESS. More

I have been dealing with Tom Bannen since 1995. If i needed service or just had a question about a vehicle Jeff Boyd has been always helped me above and beyond what he had or was asked to do. His knowle needed service or just had a question about a vehicle Jeff Boyd has been always helped me above and beyond what he had or was asked to do. His knowledge respect and Great attitude show his professional and dedication to his job.He is a GREAT ASSET to Tom Bannen and i look forward to dealing with Jeff Boyd in the future. Thanks Again Jeff Tim Hearing More

My mother and have dealt with this dealership for around 5years. Mr Roberts has been almost like an uncle or brother in helping my mother in getting great used car after my dad passed. one of her 1st vehicl 5years. Mr Roberts has been almost like an uncle or brother in helping my mother in getting great used car after my dad passed. one of her 1st vehicle she ever purchased without my dad being around ,thats being around 4years now.the vechile she purchased is still as beautiful ,and operates as good as when drove it off the lot. now , i have purchased 2 vehicles ,the 1st was chevy pickup ,2nd dodge avenger ,and now i proud owner of a chevy silveroda/ pickup truck. the truck is best looking pickup truck i ever owned,has low milege, reasonable price, and interest rate. robert makes buying a car fun and exciting. in my opponion he has treated my family more like friends or family than a customer. as long as Mr Robert Thomas works for Tom Bannen my family and i will always to be a customer. More

Mark is very professional. I(Jeff Davis) have run retail stores for years and it is hard to find GENUINE caring salespeople. My wife(Mary Davis) had been looking at cars at 5 dealerships over the past 2 mon stores for years and it is hard to find GENUINE caring salespeople. My wife(Mary Davis) had been looking at cars at 5 dealerships over the past 2 months and due to his caring interaction we decided on leasing a car from him. Beau was very helpful as well. More

Matt was very helpful in finding the vehicle I wanted at a fair price. He did everything he could to expedite the sales process. I have used Tom Bannen as the service provider for my two "orphaned" Saturn a fair price. He did everything he could to expedite the sales process. I have used Tom Bannen as the service provider for my two "orphaned" Saturn vehicles and have been pleased with the work. More

Mr. Robinson is a good down to earth guy with great customer service. He made the Sales Process easy and accommodative. I will certainly recommend him to anyone looking for a Chevy, Buick or GMC. customer service. He made the Sales Process easy and accommodative. I will certainly recommend him to anyone looking for a Chevy, Buick or GMC. More

My husband and I had the best experience with Robert! He was very professional and friendly. Robert had the car we were interested in ready for a test drive the minute we got there. We just got in the car was very professional and friendly. Robert had the car we were interested in ready for a test drive the minute we got there. We just got in the car and drove it around. When we decided this was the car for us he made the whole buying process very painless. We actually enjoyed this buying experience with Robert. Once all the papers were signed Robert took the time to introduce us to the various options on our car which he didn't have to do but we really appreciated him taking his time with us after the sale was finished. He was a pleasure to work with the beginning to end and I would recommend Robert and Tom Bannen Chevrolet to anyone interested in buying a car. More

Usually car buying is a painful process. Joey Spears and the rest of the staff involved, made it a good experience and we were pleased overall with the offer for our trade as well as the final price on the the rest of the staff involved, made it a good experience and we were pleased overall with the offer for our trade as well as the final price on the new car. More

Mark was very personable and knowledgeable about the various vehicles we looked at and was reasonable when it came time to negotiate a selling price. I would recommend Mark and Tom Bannen Chevy to a pr various vehicles we looked at and was reasonable when it came time to negotiate a selling price. I would recommend Mark and Tom Bannen Chevy to a prospective customer. More

I rate this dealership as the best place to buy a vehicle. They are my kind of people, honesty is big with me and they are. The buying experience was actually fun and I feel as if they are now friend vehicle. They are my kind of people, honesty is big with me and they are. The buying experience was actually fun and I feel as if they are now friends. I went there because of the voluminous inventory and I was greeted by Jason Hinkle and right off the bat he made me feel welcome and worked with me in heat and humidity and it was 107 degrees Fahrenheit, I couldn't make up my mind on which truck I wanted so he brought both of them from the back lot and parked them beside each other. We. Were almost done with the paperwork and I changed my mind but that was no problem. The sales managers were joking and cutting up with me like close friends do, we had fun. I also met the general manager and she is great, I really like her. Also, I needed a bed liner and Jason took care of that and everything they said they were gonna do, they did! Jason took care of my bed liner and did it on his day off. Jason has followed up with me several times just to see if everything is alright. I will go back!!! Probably will not buy a vehicle anywhere else. Satisfied customer, Paul K. Johnson More