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Serra Chevrolet Buick GMC of Nashville

Madison, TN

3.3
266 Reviews

2340 Gallatin Pike N

Madison, TN

37115

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Showing 266 reviews

July 23, 2021

This week my boyfriends truck broke down while on vacation and we unfortunately had to buy a vehicle on a short amount of time given to us. Thankfully God sent us to the right dealership. From the ti More

by michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim, service dept., Mark Musgrove
July 19, 2021

Josh sold me on my new 2021 Chevy 1500 RST very likable young man wasn’t pushy explained everything it had ! If it wasn’t for Josh I wouldn’t have bought it ! More

by royjrking
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Renfro
June 09, 2021

They will lie to you in a minute to seal a deal, and even if you have documentation they will edit it for their gain. More

by dadntenn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jewell Flowers
May 27, 2021

Do NOT pay for the unlimited oil change package when buying a car. Been trying for 3 days to get my car in for an oil change and was told “bring it in to drop off” and then turned away because of unders More

by Victoria Young
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylvia at service desk.
May 07, 2021

Always a long wait. At least 2 hours for oil.chsnge. that's if you get in. But take it anywhere else and it voids warranty. Half xxxxx service and overpriced too. Salesmen aren't any.vetter either More

by Paula sadler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Hopkins
March 15, 2021

Made an appointment to have oil changed in my GMC truck. I was 5 minutes early and waited over two hours then had to demand my truck be returned. They brought it up and I paid 88.00. Got in truck and change More

by bobmc747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Jennings
April 29, 2020

Body shop repaired my vehicle took 10 days longer than it should have, returned to me with more issues than it had before the accident, dealt with Debbie and had the absolute worst experience of my life with More

by John
Recommend Dealer
No
Employees Worked With
Shannon Patrick Debbie D
September 05, 2019

Dont go here!!! Bought a used car, within 24 hours check engine light came on. Took it to service supposedly fixed, only to have same problem 2 weeks later. Have call More

by Staci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Helms/ Josh Volner
April 07, 2019

Really attentive great staff I worked with John in sales and Brian in the business office both great! Made sure I got what I needed drove 100s of miles for this car and was not di More

by Amyg14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Brian
October 16, 2018

Never again! Car had oil consumption problem and I had mfg letter. Had to take 3 times to Serra for them to document this issue so mft would reimburse them. 2nd ti More

by Laditraveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dana spears
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