Serra Chevrolet Buick GMC of Nashville

Most helpful with initial purchase as well as subsequent minor warranty service issue. I like the fact that this dealership's employees seem to be "car people" who really understand and know about their veh minor warranty service issue. I like the fact that this dealership's employees seem to be "car people" who really understand and know about their vehicles. More

I have known charlie for several and that is why i will continue to buy chevy products,and keep returning to this dearlership. I feel that i can drop my vehicle and not worry about anything that could happ continue to buy chevy products,and keep returning to this dearlership. I feel that i can drop my vehicle and not worry about anything that could happen. I enjoy going to this dealership and trust them with all of my Chevy products. Thanks Gaddis More

I drive a 2003 GMC Yukon that just reached 100k miles. I had been informed by Greg McNeil in the service department that I was due for my 100k scheduled maintenance. Greg was very knowledgeable about my tru had been informed by Greg McNeil in the service department that I was due for my 100k scheduled maintenance. Greg was very knowledgeable about my truck as he stated that is what he and his wife have driven for years, so i trusted what he was telling me. However I wanted to do my own research, not only was he dead on about everything he had also priced the service well below what his competitor's were telling me. After a couple weeks of research I decided to call Greg back and schedule an appointment. I was delighted to know he remembered me he also provided me with a rental car for the day so I didn't even have to miss a beat. When I picked my vehicle up it was completely washed inside and out, he greated me as I came in and went over everything that had done to my Yukon. I know and will forever be a Bannen customer for all my service needs thanks to Mr. McNeil. More

I would like to share my service experience with you. My Tahoe was experienceing some service issues and i had been to two other dealerships and gotten prices for repairs in the $1000.00 price range. I had Tahoe was experienceing some service issues and i had been to two other dealerships and gotten prices for repairs in the $1000.00 price range. I had heard good things from a friend about Tom Banne service so i said what the hey i will give them a shot.I arrived at the dealership with no appointment i was greated by Greg Mcneil he asked if he could help me. I was expecting to hear the same old story but i was wrong he was more than helpful and explained if i would give him a chance he would help me.I checked in and in less than 45 minutes he came to me with a esitmate for my repairs. it was $475 dollars less than previous repairs and he could have it fixed that day.Greg was very well informed on what the repair was and very understanding of my situation. I will reccomend your dealership and Greg to everyone i come in contact with.I work in customer service and it is very good to know that people like Greg still are out there. More

We are always very pleased with the service we receive at We are always very pleased with the service we receive at Tom Bannen and with Jeff Boyd. He is very friendly and always very helpful and efficient. We are always very pleased with the service we receive at Tom Bannen and with Jeff Boyd. He is very friendly and always very helpful and efficient. More

The team at Tom Bannon was excellent! We felt right at home and were treated with the upmost respect. We had been to several dealers searching for a new SUV but they were the most respectful staff and did home and were treated with the upmost respect. We had been to several dealers searching for a new SUV but they were the most respectful staff and did not push us to buy their SUVs. It was a pleasure purchasing an SUV from Tom Bannon and we will return again for future purchases. Since our purchase in Dec 2011, I have been to the dealer 3 times for service (oil changes) and the staff after the sale is just as pleasant as the sales team. Great job Tom Bannon! More

I recently purchased a 2012 Chevy Tahoe from Matt Sparks and so far we love the vehicle. Matt was very nice and helpful throughout the entire experience. He went above and beyond in making the deal happen. and so far we love the vehicle. Matt was very nice and helpful throughout the entire experience. He went above and beyond in making the deal happen. Not only was he helpful during the sale but he also has followed up to make sure I am still happy and to see if there was anything else he could do. Not only was Matt a great salesman but the entire Tom Bannen team made my wife and myself feel appreciated! I would recommend Tom Bannen and Matt Sparks to anyone looking to purchase a GM vehicle! More

I rate the dealership of Tom Bannen an A+++++++for Excellent Dealership! Even today, I still continue to praise them for making my car buying experience a good one on July 9, 2012. There were two spe Excellent Dealership! Even today, I still continue to praise them for making my car buying experience a good one on July 9, 2012. There were two special gentlemen that played a huge role with helping me to reach my goal. The first one is Mike Gunn. He was the one that sent me all of the necessary information through email on choices of selections of cars as well as helping me to get started with the pre-qualifying first. I really appreciate him, because he would always follow back up to make sure that everything was going well. Then next, he introduced me to salesman Roger Grigsby, who is absolutely the best salesman ever. I like the fact that he took the time to help me decide exactly what I was looking for in a car, as far as the total package, as well as making sure that I stayed in the budget too! Mike Gunn and Roger Grigsby are great, and I think that they both are great assets to the Tom Bannen Team. So if you are in the market for purchasing/leasing a new or used car, I certainly recommend Tom Bannen Dealership!!!! They have a great team that specializes in making your car dreams/expectations a reality.... Yours Truly, An Absolute Satisfied Customer! More

My experience with Tom Bannen Chevrolet was great. I have been to several dealerships in my area and none were as honest and helpful as Tom Bannen. I told them exactly what I was looking for and wanted have been to several dealerships in my area and none were as honest and helpful as Tom Bannen. I told them exactly what I was looking for and wanted to know if they could help me before I made the long drive over. And they were able to give me what the local dealerships did not "honesty". I will defintely come back when I purchase my next vehicle and refer my friends. More

I took my 12 Cruze in for routine service and the service was great, everyone was very friendly, work was performed in a timely manner and the price was spot on. This is why I continue to use Tom bannen and was great, everyone was very friendly, work was performed in a timely manner and the price was spot on. This is why I continue to use Tom bannen and will continue to do so. More