
Serra Chevrolet Buick GMC of Nashville
Madison, TN
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As I arrived at Tom Bannen on Aug.1, 2012 the first person I saw was Christoper Thomason he was outside on the phone. As I approahed the building he quickly got off the phone and ask me if he could hel person I saw was Christoper Thomason he was outside on the phone. As I approahed the building he quickly got off the phone and ask me if he could help me, i said yes I needed a sales person he said here I'm. He introduce him self and so did I.I told him what I was looking for and what I could pay for a new car and he told me he was going to do all he could to make it happen. after spending time with Christoper he made it happen, he was the nicest sales person that I ever had. He took care of all my needs. Explain everything to me,not that I remember all that he said. I got the car of my choice.Botton line he was the top of the line Sales Person a true people person.I will recommend him to everyone who I know that is looking for a car.I test drove my car he took me everywhere I had to ask where am I now :) I think he just wanted me to make sure this car was it. I just love me new car. . On Aug.6 I came to the service dept.to get a part for my car upon arriving a service person ask me who sold my car to me I responed Christpoher.They called him to verified what part I need.This call wasn't for him to come to the service dept. It was just to ask him a question. Before I knew it he came over to make sure that I was ok, and checked on me until I left.This man I'm sure is busy with other customers , but he took the time out to check on me. I also fail to mention the finance manager Mike Canel he was also great. THANK YOU TOM BANNEN FOR ALL YOU DO !! Larentina R. Gleaves More
Experience at Tom Bannen was perfect. We came to the dealership to look at lease options on Acadias. That is where we met Jason Hinkle. We expressed to Jason our desire to lease an Acadia. Most salesmen dealership to look at lease options on Acadias. That is where we met Jason Hinkle. We expressed to Jason our desire to lease an Acadia. Most salesmen would have blown us off the instant they heard "lease," but not Jason. He was very friendly and inviting and even though he did not know everything about leasing, he made it a point to find out everything we needed to know. We returned a week or so later, and were able to get our lease on an Acadia. I would highly recommend this dealership to anyone needing a car. From my conversations with Mike Gunn about our alma mater, to the no "gray area" numbers that Craig Armstrong provided, the staff went above and beyond to not only accomodate my wife and I, but our one year old son that had to come with us during the purchase. Tom Bannen makes you feel like you are a part of their family, and I will go back there just for that reason alone. More
Chad was my salesman. I was recommended to him by another salesman. Could not have been more pleased. He was fair and honest and tried to get me the best deal possible. I would have no problem recommending salesman. Could not have been more pleased. He was fair and honest and tried to get me the best deal possible. I would have no problem recommending him or the dealership to anyone looking for a used vehicle. I did my homework before buying and out of all the vehicles I looked at I recieved the most bang for my buck with Chad and the staff at Tom Bannen. More
We had found the truck on the internet and called to ask questions about it. Fred was so knowledgeable and went out of his way to help us. Because of his willingness to work with us, we drove from another questions about it. Fred was so knowledgeable and went out of his way to help us. Because of his willingness to work with us, we drove from another town to purchase the truck. The paperwork was smooth and fast! We feel he went above and beyond to help us out! Thanks Fred! More
Ms. Bozeman was wonderful. She went above and beyond to get me a car. My previous car had left me on the side of the road. I am a travel nurse and rely on my car to get me from job to job, Ms. Bozeman w get me a car. My previous car had left me on the side of the road. I am a travel nurse and rely on my car to get me from job to job, Ms. Bozeman was instrumental in getting me into a new Chevrolet Malibu that I am confident will get me to my next job. Ms. Bozeman could tell my sister and myself were distraught to be out of state and to be without a car. She made us both feel at home in the dealership and stayed late to make sure we had a car before she left for home. She encouraged the finanical officer to get us the best deal possible that would work for me. We were so happy with her and the job she did, my sister baked her a cake. We surprised her with it the next day. My sister and I just love, love, love her and would and do recommend her to everyone we talk to about new Malibu. We rate her 210% and would come back to Tom Bannen Chevrolet to buy a car from her. More
I would love to thank matthew sparks for his extended hand of help in the purchase of our new 2012 chevy equinox. your down to earth kindness and professional experience got us everything we wanted in on hand of help in the purchase of our new 2012 chevy equinox. your down to earth kindness and professional experience got us everything we wanted in one night! Thank you so much for your help n time in seeing we were completely satisfied with all areas of our vehicle and decissions, as well as tom Bannon as a over all dealership. and more importantly the satisfaction and friendship to him and the dealership that will last a lifetime.Thank you matt, and tom bannon beyond and above for everything! I have and would recomend any one, person, friend, and family to matt and tom Bannon chevrolet for great care and excellence. and freinship beyond your purchase. the experience and follow up is great! thank truley! ~mr. an mrs. pyle~ More
Roger and Ron bent over backwards to help us get financing for our new 2012 Malibu. They were courteous, efficient and made you feel at ease. financing for our new 2012 Malibu. They were courteous, efficient and made you feel at ease. More
The entire process was quick and very organized and Robert Thomas was very friendly and made the whole process painless will definitely refer many people there Robert Thomas was very friendly and made the whole process painless will definitely refer many people there More
Best car buying experience I have ever had! Steve explained everything very well, was very personable & extremely fair! Highly recommend him & Tom Bannen Chevrolet for any car buying needs! explained everything very well, was very personable & extremely fair! Highly recommend him & Tom Bannen Chevrolet for any car buying needs! More