Serra Chevrolet Buick GMC of Nashville
Madison, TN
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We just bought our second Chevy with Harvey Robinson at Tom Bannen Chevy. Harvey is always a pleasure to work with. He knows his cars and will cut through the process to make the buying experience as ple Tom Bannen Chevy. Harvey is always a pleasure to work with. He knows his cars and will cut through the process to make the buying experience as pleasant as possible. I always feel like I'm getting a fair deal with Harvey. He also takes care of you after the sale with a follow up car and benefits like an oil change or loaner car, if possible. More
First time buyer.Was very satisfyed with sales person Rick Johns and sales manager Beau Laslie. Check gas milage and was better than rated on window sticker. Would recomend anyone to stop by Tom Bannon a Rick Johns and sales manager Beau Laslie. Check gas milage and was better than rated on window sticker. Would recomend anyone to stop by Tom Bannon and consider a trade or purchase with them. More
Experience at Tom Bannen was perfect. We came to the dealership to look at lease options on Acadias. That is where we met Jason Hinkle. We expressed to Jason our desire to lease an Acadia. Most salesmen dealership to look at lease options on Acadias. That is where we met Jason Hinkle. We expressed to Jason our desire to lease an Acadia. Most salesmen would have blown us off the instant they heard "lease," but not Jason. He was very friendly and inviting and even though he did not know everything about leasing, he made it a point to find out everything we needed to know. We returned a week or so later, and were able to get our lease on an Acadia. I would highly recommend this dealership to anyone needing a car. From my conversations with Mike Gunn about our alma mater, to the no "gray area" numbers that Craig Armstrong provided, the staff went above and beyond to not only accomodate my wife and I, but our one year old son that had to come with us during the purchase. Tom Bannen makes you feel like you are a part of their family, and I will go back there just for that reason alone. More
Chad was my salesman. I was recommended to him by another salesman. Could not have been more pleased. He was fair and honest and tried to get me the best deal possible. I would have no problem recommending salesman. Could not have been more pleased. He was fair and honest and tried to get me the best deal possible. I would have no problem recommending him or the dealership to anyone looking for a used vehicle. I did my homework before buying and out of all the vehicles I looked at I recieved the most bang for my buck with Chad and the staff at Tom Bannen. More
When I had originally gone to Tom Bannon, I dealt with another sales man, Harvy Robinson, and test drove 2 different Chevy models (the Cruise and the Sonic). Harvy was helpful, but not overly personable o another sales man, Harvy Robinson, and test drove 2 different Chevy models (the Cruise and the Sonic). Harvy was helpful, but not overly personable or friendly. On my return visit, when I was actually going to pick one of the cars and purchase it, Melissa greeted my father and I at the door, and tried to locate Harvy for us. When she was unable to locate him, she helped us herself without missing a beat. She found the specific Cruise I wanted to see and test drive, even though it was hard to find, since it was in the over-flow lot. She was very helpful, extrememly personable, and super friendly. I would reccommend her to anyone looking to buy a car, and she made my car purchasing experience a strees-free, enjoyable expeience. If, or more likely when, I purchase another car in the future, I hope that I have the privilage of having Melissa be my sales person again. She did a wonderful job. More
This is my 4th new vehicle i have purchased from Tom Bannon Chevrolet. Each purchase has been some great negotiating. They have given me top dollar for my trade eachtime and a great price when buying st Bannon Chevrolet. Each purchase has been some great negotiating. They have given me top dollar for my trade eachtime and a great price when buying strait out. This is the reason i will keep returning when im need of a vehicle. More
As I arrived at Tom Bannen on Aug.1, 2012 the first person I saw was Christoper Thomason he was outside on the phone. As I approahed the building he quickly got off the phone and ask me if he could hel person I saw was Christoper Thomason he was outside on the phone. As I approahed the building he quickly got off the phone and ask me if he could help me, i said yes I needed a sales person he said here I'm. He introduce him self and so did I.I told him what I was looking for and what I could pay for a new car and he told me he was going to do all he could to make it happen. after spending time with Christoper he made it happen, he was the nicest sales person that I ever had. He took care of all my needs. Explain everything to me,not that I remember all that he said. I got the car of my choice.Botton line he was the top of the line Sales Person a true people person.I will recommend him to everyone who I know that is looking for a car.I test drove my car he took me everywhere I had to ask where am I now :) I think he just wanted me to make sure this car was it. I just love me new car. . On Aug.6 I came to the service dept.to get a part for my car upon arriving a service person ask me who sold my car to me I responed Christpoher.They called him to verified what part I need.This call wasn't for him to come to the service dept. It was just to ask him a question. Before I knew it he came over to make sure that I was ok, and checked on me until I left.This man I'm sure is busy with other customers , but he took the time out to check on me. I also fail to mention the finance manager Mike Canel he was also great. THANK YOU TOM BANNEN FOR ALL YOU DO !! Larentina R. Gleaves More
We had found the truck on the internet and called to ask questions about it. Fred was so knowledgeable and went out of his way to help us. Because of his willingness to work with us, we drove from another questions about it. Fred was so knowledgeable and went out of his way to help us. Because of his willingness to work with us, we drove from another town to purchase the truck. The paperwork was smooth and fast! We feel he went above and beyond to help us out! Thanks Fred! More
Ms. Bozeman was wonderful. She went above and beyond to get me a car. My previous car had left me on the side of the road. I am a travel nurse and rely on my car to get me from job to job, Ms. Bozeman w get me a car. My previous car had left me on the side of the road. I am a travel nurse and rely on my car to get me from job to job, Ms. Bozeman was instrumental in getting me into a new Chevrolet Malibu that I am confident will get me to my next job. Ms. Bozeman could tell my sister and myself were distraught to be out of state and to be without a car. She made us both feel at home in the dealership and stayed late to make sure we had a car before she left for home. She encouraged the finanical officer to get us the best deal possible that would work for me. We were so happy with her and the job she did, my sister baked her a cake. We surprised her with it the next day. My sister and I just love, love, love her and would and do recommend her to everyone we talk to about new Malibu. We rate her 210% and would come back to Tom Bannen Chevrolet to buy a car from her. More