Serra Chevrolet Buick GMC of Nashville
Madison, TN
Filter Reviews by Keyword
By Type
Showing 260 reviews
Jeff Boyd at Tom Bannon is excellent! As a female I have been treated with respect everytime I took my vehicle to get it serviced. Jeff is always helpful and will answer any questions or concerns you may ha been treated with respect everytime I took my vehicle to get it serviced. Jeff is always helpful and will answer any questions or concerns you may have in a timely manner. More
We would like to start by stating we have bought 4 vehicles now from Tom Bannon. Three of those vehicles were from Mark Musgrove. Mark is a very caring person and puts your needs first. We told him vehicles now from Tom Bannon. Three of those vehicles were from Mark Musgrove. Mark is a very caring person and puts your needs first. We told him what we were looking for and he was on the look out. Mark called to check on us to see if we had our new baby and to see how we all were doing. If you have any concerns or if you are not happy with something he will do his best to take care of the situation. We will not go anywhere else when looking for a vehicle and will use Mark or Fred Payne to help us pick the best vehicle for us. More
The salesman i seen was an excellent salesman. He got me into a nice brand new car. i would highly recommend this car lot to but a new car into a nice brand new car. i would highly recommend this car lot to but a new car More
I recently had a manufacturer defect on my stereo on my car. As I bought my car brand new, it was covered under warranty. I expected to go in and get second rate service as it is at most dealerships. The m car. As I bought my car brand new, it was covered under warranty. I expected to go in and get second rate service as it is at most dealerships. The morning I planned to bring my car in for service I called to make sure the repairs could be done. After speaking with Greg he mentioned he would need to order my parts. That was on Friday. On Tuesday he already had my parts and was ready to get the ball rolling to get me driving happily again :)vMy car was taken the following Friday for the repairs, due to my work schedule. I was quoted approximately 2 hours work of work between paper and labor. One hour after dropping my vehicle off, he called and advised it was already done! It was as if it were never misfuntioning to begin with! I left extremely happy and now a dedicated Tom Bannen (Greg McNeil) customer! Thank you Tom Bannen And Greg for all your help! More
This is the 5th new car we have purchased from Tom Bannen and the third we have purchased through Carl McNickle. We have always been treated great and we send our friends and family to Bannen. Thanks again t and the third we have purchased through Carl McNickle. We have always been treated great and we send our friends and family to Bannen. Thanks again to Carl for a fast smooth transaction. See you again. As to Why..I am a car guy. I build and show cars, I know what I want and Carl sees to it that I get what I ask for. Thanks again. More
Jeff Boyd is an excellent service consultant. His customer service skills are impeccable. Whenever I've called and left a message, he always calls back within 10 minutes. Jeff is always friendly and customer service skills are impeccable. Whenever I've called and left a message, he always calls back within 10 minutes. Jeff is always friendly and considerate on pricing. He is the only consultant I'll deal with. More
The guys found the problem really quick and the fixed the same problem really quick. The Jeff Boyd all that time he let me know what's going on with my car. Great service and great personality thank you guy same problem really quick. The Jeff Boyd all that time he let me know what's going on with my car. Great service and great personality thank you guys. More
I was very pleased with the service rendered. I did not have to wait a long time for the service department to complete the job needed. All of the people there were very helpful and pleasant. Yes I would have to wait a long time for the service department to complete the job needed. All of the people there were very helpful and pleasant. Yes I would recommended Tom Bannen Chevrolet for car sales and services. More
Since my husband passed away in April of 2011, I needed someone I could depend on to keep my car service up. Jeff really takes the time to explain to me exactly what is going to be done and what needs to b someone I could depend on to keep my car service up. Jeff really takes the time to explain to me exactly what is going to be done and what needs to be done. I appreciate all he has done for me since 2011 with my service. He is a friendly, nice individual. Janice Chandler More