Serra Chevrolet Buick GMC of Nashville

I have been consistently pleased with the service provided by Tom Bannen Chevrolet and their representive Jeff Boyd. I purchased my 2004 Chey Silverado 4x4 Crew Cab Truck from Tom Bannen in 2004 and provided by Tom Bannen Chevrolet and their representive Jeff Boyd. I purchased my 2004 Chey Silverado 4x4 Crew Cab Truck from Tom Bannen in 2004 and have always had it serviced by Mr. Boyd. He has always been very helpful and extreamly knowledgeable in diagnosing the problems with my vehicle. I have never had my truck serviced by anyone other than Tom Bannen because of Mr. Boyd. For as long as I have been a customer Mr. Boyd has always been kind, courteous and eager to assist me in my needs, even on his days off. In my opinion, Mr. Boyd is an asset to Tom Bannen and by far the reason for my continuing business. I will continue to have my truck serviced at Tom Bannen as long as they are committed to provide quality service representives such as Mr. Boyd. Thank you, More

Carl McNickle did provide top quality service in a timely Carl McNickle did provide top quality service in a timely manner, by getting my phone connected in my veichle.I want to personally thank you again Carl McNickle did provide top quality service in a timely manner, by getting my phone connected in my veichle.I want to personally thank you again Carl for your very friendly and personable customer focus. My over all experience was great. More

I was satisfied with the service I received when purchsing my new car. Mr Hayes and Mr Sparks went out of their way to see I got everything I wanted on the new car. purchsing my new car. Mr Hayes and Mr Sparks went out of their way to see I got everything I wanted on the new car. More

speed is why,greg had me in,updated and out faster than any service visit in my life. i was also impressed with the cleanliness of the service lane. no more walker checy for me. any service visit in my life. i was also impressed with the cleanliness of the service lane. no more walker checy for me. More

Beau Leslie, Beau is a great person to work with ,he Beau Leslie, Beau is a great person to work with ,he will give you the best deal in town I bought 4 or 5 cars from Beau and Beau Leslie, Beau is a great person to work with ,he will give you the best deal in town I bought 4 or 5 cars from Beau and has all ways work hard sell a car when i get ready to buy a car i will talk to Beau. More

Carl has always been extremely helpful over the years. His devotion to customer service and the quality of the products have always been spot on. I would reccomend carl and I have to all my family and f His devotion to customer service and the quality of the products have always been spot on. I would reccomend carl and I have to all my family and friends. My stepdad bought his new silverado from him and was very happy with his experience! More

Jeff Boyd at Tom Bannon is excellent! As a female I have been treated with respect everytime I took my vehicle to get it serviced. Jeff is always helpful and will answer any questions or concerns you may ha been treated with respect everytime I took my vehicle to get it serviced. Jeff is always helpful and will answer any questions or concerns you may have in a timely manner. More

Jeff Boyd is an excellent service consultant. His customer service skills are impeccable. Whenever I've called and left a message, he always calls back within 10 minutes. Jeff is always friendly and customer service skills are impeccable. Whenever I've called and left a message, he always calls back within 10 minutes. Jeff is always friendly and considerate on pricing. He is the only consultant I'll deal with. More

The salesman i seen was an excellent salesman. He got me into a nice brand new car. i would highly recommend this car lot to but a new car into a nice brand new car. i would highly recommend this car lot to but a new car More

I recently had a manufacturer defect on my stereo on my car. As I bought my car brand new, it was covered under warranty. I expected to go in and get second rate service as it is at most dealerships. The m car. As I bought my car brand new, it was covered under warranty. I expected to go in and get second rate service as it is at most dealerships. The morning I planned to bring my car in for service I called to make sure the repairs could be done. After speaking with Greg he mentioned he would need to order my parts. That was on Friday. On Tuesday he already had my parts and was ready to get the ball rolling to get me driving happily again :)vMy car was taken the following Friday for the repairs, due to my work schedule. I was quoted approximately 2 hours work of work between paper and labor. One hour after dropping my vehicle off, he called and advised it was already done! It was as if it were never misfuntioning to begin with! I left extremely happy and now a dedicated Tom Bannen (Greg McNeil) customer! Thank you Tom Bannen And Greg for all your help! More